Tommy Hilfiger Floor Manager

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Role & Responsibilities

• Lead by example in welcoming and advising customers, and coach the team in active customer engagement.
• Manage replenishment and ensure optimal product availability on the sales floor.
• Develop the team’s product knowledge and product storytelling.
• Resolve customer concerns quickly and professionally.
• Coordinate deliveries, replenishment, price marking, and visual execution in line with brand standards.
• Ensure compliance with loss-prevention and inventory-control requirements.
• Support staff scheduling and work with management to account for the designated labor-cost budgets.
• Identify opportunities to improve operational processes and discuss them with management.
• Motivate the team to achieve shared goals and uphold brand standards.
• Support recruitment and onboarding of new team members and foster a positive, inclusive team culture.
• Model professionalism, collaboration, and continuous development.

Qualifications

• At least 2 years of professional experience in retail.
• Scheduling flexibility to meet the varying demands of daily store operations.
• Ability to coach team members clearly, respectfully, and in a motivating manner.
• Strong operational knowledge of deliveries and replenishment.
• A careful and reliable approach to work, with a high level of attention to detail.
• Clear, positive communication that contributes to team motivation.
• Adaptability and initiative to continuously improve daily operations.

Skills

Experience

At least 2 years of professional experience in retail.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.