Tommy Hilfiger Deputy Store Manager

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Role & Responsibilities

• Support successful store leadership by guiding a team to deliver outstanding service and strong results.
• Work closely with the Store Manager to develop talent, increase sales and foster a positive, high-performance work environment; lead the team and ensure smooth store operations in the Store Manager’s absence.
• Welcome customers and coach the team in real time.
• Build strong product and promotion knowledge to highlight value and strengthen customer loyalty.
• Partner with the Store Manager to uphold service and brand standards.
• Maintain a consistent customer focus and monitor market and store trends.
• Oversee merchandising execution and use sales insights to inform decisions on the sales floor.
• Ensure compliance with policies, inventory controls and loss-prevention measures.
• Prepare staff schedules in line with operational requirements and support the management of expenses and inventory.
• Contribute to planning and share customer insights and identified opportunities.
• Maintain high visual merchandising standards in accordance with company guidelines.
• Recruit and onboard talent, and support succession planning and performance decisions.
• Motivate, coach and recognize the team to drive results and development.
• Act as an authentic brand ambassador, modelling professionalism, respect and genuine enthusiasm for the brand.
• Promote inclusion, collaboration and continuous learning.
• Support company initiatives and foster a culture of continuous improvement.

Qualifications

• At least 3 years of retail store management experience.
• Flexible availability to meet varying operational requirements.
• Strong communication skills that build trust within the team.
• Ability to coach colleagues and new employees.
• Ability to manage priorities effectively during busy periods.
• Reliably deliver on commitments and meet deadlines.
• Consistently model the expected brand behaviours for the team.

Skills

Experience

At least 3 years of retail store management experience.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.