- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 27, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
The Deputy Store Manager supports store leadership at the Tommy Hilfiger outlet in Radolfzell, driving customer experience, sales, operational standards and team development. The role is full-time and leads the team and store operations in the Store Manager’s absence.
Role & Responsibilities
- Support the successful management of the store and help the team deliver outstanding service and strong results.
- Work closely with the Store Manager to develop talent, increase sales and create a positive, high-performing work environment; lead the team and ensure smooth store operations in the Store Manager’s absence.
- Welcome customers and support the team through real-time coaching.
- Build strong product and promotion knowledge to highlight value and strengthen customer loyalty.
- Work closely with the Store Manager to uphold service and brand standards.
- Maintain a consistent customer focus and monitor market and store trends.
- Oversee merchandising execution and use sales insights to guide decisions on the sales floor.
- Ensure compliance with policies, stock controls and loss-prevention measures.
- Prepare staff schedules in line with operational needs and support the management of expenses and inventory.
- Contribute to planning and share customer insights and identified opportunities.
- Maintain high visual merchandising standards in accordance with company guidelines.
- Recruit and onboard talent, and support succession planning and performance decisions.
- Motivate, coach and recognize the team to drive results and development.
- Act as an authentic brand ambassador, demonstrating professionalism, respect and genuine enthusiasm for the brand.
- Promote inclusion, collaboration and continuous learning.
- Support company initiatives and foster a culture of continuous improvement.
Qualifications
- At least 3 years of retail store management experience.
- Flexible availability to meet varying operational requirements.
- Strong communication skills that build trust within the team.
- Ability to coach colleagues and new employees.
- Ability to manage priorities effectively during busy periods.
- Reliable follow-through on commitments and deadlines.
- Consistently demonstrate the expected brand behaviors to the team.
Skills
Experience
At least 3 years of retail store management experience.
Workplace
The role is situated in Radolfzell, Baden-Württemberg, Germany.
Explore jobs in Baden-Württemberg or in Germany.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Operations Supervisor», «Deputy Retail Manager», «Assistant Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.