- Location
- 8200 Vineland Avenue, Suite 200 (View map)Orlando, FL 32821USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an Associate Store Manager to lead store operational functions, drive sales performance, and cultivate a high-performing team culture at its Orlando retail location. Reporting to the Store Manager, this key-holder role encompasses opening and closing procedures, in-the-moment coaching, inventory management, and acting leadership when the Store Manager is absent. The ideal candidate brings senior retail leadership experience, exemplary customer service acumen, and demonstrated ability to execute business plans while maintaining brand standards.
Role & Responsibilities
- Lead store opening and closing procedures and operational functions as key holder and duty leader
- Drive daily and long-term sales goals through strategic execution of business plans and team performance management
- Deliver exceptional customer experiences by engaging customers with brand knowledge and fostering sales conversations
- Coach and develop team members in real-time, promoting an inclusive, high-performing culture
- Serve as acting Store Manager during absences, managing all operational and personnel matters
- Process new inventory, restock merchandise, and maintain visual standards aligned with brand guidelines
- Execute point-of-sale functions and cash handling procedures with accuracy and integrity
- Promote brand campaigns, product launches, and Tommy Hilfiger brand vision to customers and team
- Support long-term team development initiatives and contribute to sustained store performance improvement
Qualifications
- Prior experience in a senior retail leadership position such as Assistant Manager or equivalent
- Demonstrated key-holder responsibilities and team development skills
- Proven ability to lead by example and think strategically
- Exceptional customer service and interpersonal skills
- Strong organizational and time-management capabilities
- Ability to resolve complex operational issues in real-time
- Physical capability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds
Skills
Experience
Prior experience in a senior retail leadership position, such as Assistant Manager or equivalent, with demonstrated key-holder responsibilities and team development skills in a fast-paced retail environment.
Education
High school diploma or equivalent required; additional retail management training or certification preferred.
Benefits
Brand discount up to 75% off, flexible schedule including nights, weekends, and holidays, training and career development opportunities, retirement savings plan (401k), medical insurance, vision insurance, dental insurance, life insurance, disability insurance, paid time off, company-paid holidays, seasonal hours, flexible work schedules, childcare and elder care services via Care.com, adoption preparation support, pet care services, backup care reimbursement, tuition reimbursement for continued education, wellbeing programs and tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Associate Store Manager», «Assistant Store Manager», «Store Operations Manager», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.