Tommy Hilfiger Deputy Store Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Sep 22, 2026

Deputy Store Manager role at Tommy Hilfiger Outlet Metzingen, Germany. Lead retail operations and team with PVH—competitive salary, six weeks leave, and career growth.

Role & Responsibilities

  • Support and deputize for the Store Manager across all operational functions
  • Represent Tommy Hilfiger as a premium lifestyle brand ambassador to customers and stakeholders
  • Lead, motivate, and develop the retail team; oversee onboarding and staff progression
  • Ensure efficient warehouse management and active floor space optimization aligned with sales objectives
  • Master and operate omni-channel retail systems and point-of-sale technologies
  • Cultivate relationships with both new and loyal customers through consultative selling and service excellence
  • Monitor and analyze key performance indicators (KPIs) to drive store performance and accountability
  • Liaise with Retail Operations, Retail Buying, and Visual Merchandising teams to execute brand initiatives and seasonal campaigns

Qualifications

  • Proven experience in textile retail or luxury outlet retail management
  • Demonstrated motivational and confident leadership presence
  • Strong interpersonal and team collaboration skills with a hands-on mentality
  • Analytical mindset capable of interpreting KPI data and translating insights into operational improvements
  • High sales aptitude and exceptional organizational abilities
  • Fluent English and proficient PC/Microsoft Office skills

Skills

Retail operations management Omni-channel systems KPI analysis POS systems Inventory management Staff recruitment and development Sales performance management Floor space optimization Microsoft Office English language proficiency

Experience

Substantial experience in textile or luxury retail, with demonstrated success in store operations, team leadership, and sales-driven environments. Prior supervisory or assistant management experience in a fast-paced outlet or premium retail setting is strongly preferred.

Education

Secondary education required; professional retail management certification or equivalent training is valued.

Workplace

This position is based in Metzingen, Baden-Württemberg, Germany, within easy reach of Stuttgart.

Benefits

Attractive compensation package inclusive of bonus structure, six weeks annual leave, employee discounts on Tommy Hilfiger and Calvin Klein collections, staff outfits, partnerships with corporate benefit providers (including JobRad cycle leasing program), comprehensive mental health support initiatives, and opportunities for internal career progression and professional development within PVH's global organization.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Outlet Manager», «Store Operations Manager», «Store Leadership Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Deputy Store Manager

Metzingen, Germany

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