- Location
- Kraków Małopolskie Poland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Customer Advisor for its Modlniczka Factory Outlet near Kraków, Poland. In this full-time role, the successful candidate will provide expert style guidance, represent the brand authentically, build lasting customer relationships, and maintain visual merchandising standards. The position combines customer-facing sales expertise with operational responsibilities, including cash register operations and store aesthetics.
Role & Responsibilities
- Deliver expert clothing consultation and personalized styling advice to customers
- Represent Tommy Hilfiger brand values and serve as a brand ambassador
- Develop and nurture long-term customer relationships while attracting new clientele
- Execute independent task completion and sales transactions
- Present merchandise and maintain visual merchandising standards
- Address customer complaints and concerns professionally
- Maintain store aesthetic and cleanliness standards
- Operate point-of-sale systems and handle cash transactions
Qualifications
- Proven sales experience with professional customer service expertise
- Genuine interest in fashion and contemporary lifestyle trends
- Strong interpersonal skills and natural talent for relationship-building
- Proficiency in sales techniques and customer engagement
- Ability to work flexibly, including weekends and shift rotations
- Team collaboration and communication skills
Skills
Experience
Prior experience in retail sales and individual customer service is preferred. Candidates should demonstrate a track record of successfully engaging customers and driving sales in a fashion or lifestyle retail environment.
Education
No specific formal education requirement is stated; secondary education is typically expected in this retail role.
Workplace
The successful candidate will be located in Kraków, Małopolskie, Poland.
Explore jobs in Poland.
Benefits
Sport package, private medical care, additional benefits package, stable employment contract, friendly and open workplace atmosphere, lifestyle-oriented work environment, professional development opportunities.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Style Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.