Tommy Hilfiger Client Advisor

Utrecht Utrecht Netherlands

Address
Sint Jacobsstraat 1a, 3511 BR Utrecht View map
Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 22, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Sales Advisor position at Tommy Hilfiger/Calvin Klein in Utrecht, Netherlands, offering a 24-hour part-time contract in a luxury retail environment at De Bijenkorf. The role centers on delivering exceptional customer service, demonstrating in-depth product knowledge, building professional client relationships, and driving store KPIs through consultative selling and visual merchandising excellence.

Role & Responsibilities

  • Deliver exceptional customer service and ensure high satisfaction through attentive, consultative engagement
  • Demonstrate in-depth product knowledge and execute successful link selling to drive sales performance
  • Build and maintain professional relationships with customers to secure repeat clientele and long-term loyalty
  • Construct complete outfits for customers and provide personalized product recommendations
  • Serve as a brand ambassador, maintaining keen interest in current fashion trends and market developments
  • Assess customer needs and provide comprehensive assistance regarding product features, benefits, and styling
  • Drive store KPIs and contribute constructive suggestions for operational improvements
  • Ensure proper maintenance, visual presentation, and organization of shop floor and stockroom
  • Authorize discounts and serve as first point of contact for resolving customer inquiries and concerns
  • Demonstrate flexibility and innovation in adapting to changing business priorities, particularly during peak trading periods

Qualifications

  • Previous experience in hospitality or retail environment
  • Exceptional communication and interpersonal skills with ability to build rapport easily
  • Strong interest in fashion and retail industry
  • Proven ability to work efficiently in fast-paced, high-pressure environments with multitasking capability
  • Passion for driving sales through digital platforms and omnichannel engagement
  • Team player mentality with recognition and celebration of colleagues' contributions
  • Adaptability and comfort navigating change with pace and resilience

Skills

Product knowledge Link selling Customer service Outfit coordination and styling Visual merchandising Digital platform proficiency Multitasking Problem-solving POS system operation

Experience

Previous experience within hospitality or retail sectors is required. Demonstrated success in fast-paced, customer-facing environments with measurable sales impact is preferred.

Education

Minimum secondary education or equivalent; retail or hospitality certification is advantageous.

Workplace

This position is based in Utrecht, Utrecht, Netherlands.

The setting Netherlands

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Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Client Advisor

Utrecht, Netherlands

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