Tommy Hilfiger Client Advisor

Luboń Greater Poland Poland

Address
Dębiecka 1, Luboń View map
Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 22, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Client Advisor for its Poznań Factory Outlet store on a part-time basis. The role requires a customer-focused professional to provide expert styling guidance, build lasting client relationships, and embody the brand's values. Responsibilities include product consultation, visual merchandising standards maintenance, cash register operations, and customer complaint resolution, with a competitive base salary plus commission structure offered.

Role & Responsibilities

  • Provide expert styling advice and product consultation to customers
  • Serve as brand ambassador and represent Tommy Hilfiger values in all customer interactions
  • Build and maintain long-term client relationships while acquiring new customers
  • Execute visual merchandising standards and maintain store aesthetic appearance
  • Operate point-of-sale systems and cash register functions
  • Handle customer complaints and service recovery professionally
  • Work independently to meet assigned sales and service objectives
  • Prepare merchandise for display and ensure product presentation excellence

Qualifications

  • Demonstrated experience in retail sales and customer service
  • Knowledge of sales techniques and client engagement strategies
  • Strong interpersonal and relationship-building capabilities
  • Excellent communication skills and openness to collaboration
  • Goal-oriented mindset with customer focus
  • Flexibility to work rotating shifts including weekends
  • English language proficiency preferred

Skills

Customer service excellence Sales techniques Visual merchandising Point-of-sale systems Relationship building Fashion product knowledge Cash handling Team collaboration

Experience

Sales experience in a retail or customer-facing environment with a track record of professional client service is highly valued.

Education

No specific formal education requirement is stated; however, secondary education or equivalent is typically expected for retail client advisor roles.

Workplace

This position is based in Luboń, Greater Poland, Poland, within easy reach of Poznań.

The setting Poland

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Benefits

Sports package, private medical care, and additional benefits package included.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Client Advisor

Luboń, Poland

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