Tommy Hilfiger Client Advisor

Essen North Rhine-Westphalia Germany

Address
EKZ, Limbecker Platz 1A, 45127 Essen View map
Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 22, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a part-time Sales Associate for the Essen store. The successful candidate will represent the premium lifestyle brand with professionalism and enthusiasm, competently selling collections whilst building lasting relationships with both new and loyal customers. The role requires collaborative engagement with the visual merchandising team, proficiency with omni-channel retail systems, and a hands-on approach to store operations including cashiering and complaint resolution.

Role & Responsibilities

  • Represent the Tommy Hilfiger premium lifestyle brand as a brand ambassador with professionalism and product knowledge
  • Drive sales through knowledgeable, service-oriented consultations and compelling product presentation
  • Develop and maintain relationships with existing and new customers, fostering loyalty and repeat business
  • Work autonomously within the sales team whilst maintaining strong collaborative standards
  • Collaborate with the visual merchandising team on wardrobe presentation and store merchandising execution
  • Operate omni-channel retail systems and digital tools with confidence and accuracy
  • Execute cashiering functions and manage customer complaint resolution with discretion and professionalism

Qualifications

  • Ideally prior experience in textile retail or luxury fashion retail
  • Strong sales orientation and commercial acumen
  • Proficiency with digital tools and retail management systems
  • Excellent interpersonal and social skills with a confident, motivating demeanor
  • Team-oriented with a hands-on, proactive mentality
  • Good English language proficiency

Skills

Retail point-of-sale systems Omni-channel retail operations Product knowledge and styling Customer relationship management Digital retail tools Cashiering Visual merchandising coordination

Experience

Ideally first experience in textile retail or fashion sales, with demonstrated enthusiasm for delivering consultative, service-driven customer engagement.

Education

No specific formal education requirement stated; secondary education level assumed as standard for retail advisory roles.

Workplace

This position is based in Essen, North Rhine-Westphalia, Germany, within easy reach of Cologne.

The setting North Rhine-Westphalia

Explore jobs in North Rhine-Westphalia or in Germany.

Benefits

Attractive compensation package including performance bonus scheme; six weeks annual leave; employee discounts and staff outfits; cooperative partner benefits (e.g. JobRad and Corporate Benefits); mental health and wellness support programs; career development and internal advancement opportunities; lifestyle-oriented working environment.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Client Advisor

Essen, Germany

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