Tommy Hilfiger Client Advisor

Amsterdam North Holland Netherlands

Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 22, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Sales Associate to deliver exceptional customer experiences in a luxury retail environment at the De Bijenkorf Amsterdam location. The role requires demonstrated in-depth product knowledge, link-selling expertise, and the ability to build lasting professional relationships with clientele whilst driving store KPIs and maintaining visual merchandising standards. The successful candidate will embody brand ambassador qualities, remain abreast of current fashion trends, and demonstrate flexibility in responding to peak trading periods.

Role & Responsibilities

  • Deliver exceptional customer service and maintain high satisfaction levels through attentive, personalized assistance
  • Demonstrate in-depth product knowledge and execute successful link-selling techniques to drive incremental business
  • Build and curate complete outfits for customers while making strategic product recommendations
  • Establish and maintain professional relationships with regular clients to secure repeat business and loyalty
  • Serve as a brand ambassador, maintaining keen interest in current fashion trends and market developments
  • Assess customer needs and provide comprehensive product information regarding features and benefits
  • Drive store KPIs and contribute suggestions for operational improvements
  • Ensure shop and stockroom maintenance, visual presentation, and organization are executed to the highest standards
  • Respond with flexibility and innovation to evolving business priorities, particularly during peak trading seasons
  • Authorize discounts and resolve customer inquiries as a point of escalation

Qualifications

  • Previous experience in hospitality or retail environments
  • Excellent communication skills with natural ability to build rapport
  • Genuine interest in fashion and luxury retail
  • Ability to work effectively in fast-paced, high-pressure environments
  • Capability to multitask and prioritize multiple responsibilities simultaneously
  • Strong passion for driving sales through digital platforms
  • Team player who recognizes and celebrates colleague contributions
  • Adaptability and composure when managing change
  • Energetic, authentic presence on the shop floor
  • Initiative-driven problem-solving approach with 'can-do' mentality

Skills

In-depth product knowledge Link-selling Outfit building and styling Customer relationship management Sales driving Digital platform proficiency Visual merchandising Stock management Point-of-sale systems

Experience

Previous experience within hospitality or retail is required.

Education

No specific educational qualification is stated.

Workplace

This position is based in Amsterdam, North Holland, Netherlands.

The setting Netherlands

Explore jobs in the Netherlands.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Client Advisor

Amsterdam, Netherlands

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