- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Brand Specialist for its John Lewis Oxford Street location in London. The successful candidate will deliver an exceptional in-store experience within a luxury retail environment, demonstrating deep product knowledge, link-selling expertise, and the ability to build lasting customer relationships. The role combines sales generation, visual merchandising leadership, and brand ambassadorship while maintaining inventory integrity and adapting to peak trading demands.
Role & Responsibilities
- Demonstrate in-depth product knowledge and employ successful link-selling techniques to drive revenue and meet store KPIs
- Build and maintain professional relationships with customers to establish a loyal clientele base
- Provide outfit-building consultations and make personalized product recommendations
- Serve as a brand ambassador, maintaining current knowledge of fashion trends and market developments
- Ensure shop floor and stockroom maintenance, visual presentation, and organizational standards
- Exhibit flexibility and innovation in response to changing business priorities, particularly during peak trading periods
- Lead by example and uphold PVH core values to inspire team performance and cultivate exceptional customer experiences
Qualifications
- Previous experience in hospitality or retail environments
- Strong communication and interpersonal skills
- Passion for fashion and luxury retail
- Ability to work effectively in fast-paced, high-pressure environments with multitasking demands
- Proficiency with digital platforms and e-commerce tools to drive sales
Skills
Experience
Previous experience in hospitality or retail is required. Candidates should demonstrate a track record of successful customer engagement and sales achievement in a luxury or premium retail setting.
Education
No formal education requirements stated; retail certifications or equivalent customer service training is advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Specialist», «Retail Brand Advisor», «Style Consultant», «Fashion Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.