- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an Assistant Store Manager for its Villefontaine Outlet location to support the Store Manager in delivering exceptional service and operational excellence. This full-time position involves coaching retail staff, driving sales performance, ensuring brand standards, managing inventory and schedules, and fostering a high-performing, inclusive workplace culture. The successful candidate will bring 3+ years of retail management experience and a passion for retail leadership in a fashion environment.
Role & Responsibilities
- Support the Store Manager in leading the store to success and delivering standout customer service
- Welcome customers and provide real-time coaching to team members on service excellence
- Build comprehensive product and promotion knowledge to highlight value and drive customer loyalty
- Partner with the Store Manager to uphold brand and service standards consistently
- Lead merchandising execution and use sales insights to guide floor layout and inventory decisions
- Ensure policies, inventory controls, and loss prevention practices are followed rigorously
- Create team schedules aligned with business needs and support expense and inventory management
- Contribute to store planning and share customer insights and growth opportunities with leadership
- Recruit, onboard, and support talent development; contribute to succession planning and performance reviews
- Motivate, coach, and recognize team members to drive results and professional growth
- Model professionalism, respect, and brand pride to foster a positive workplace culture
- Foster inclusion, collaboration, and a continuous learning environment within the team
- Support company-wide initiatives and promote a culture of continuous operational improvement
Qualifications
- 3+ years of retail store management experience
- Flexible availability to support varying business needs, including weekend and evening shifts
- Strong written and verbal communication skills that build trust with teams
- Demonstrated ability to coach and develop peers and newer staff members
- Skilled at prioritizing tasks during peak business periods
- Reliable follow-through on commitments and deadlines
- Consistent modeling of brand behaviors and values
Skills
Experience
3+ years of retail store management experience, ideally in a fast-paced, fashion-forward retail environment. Experience supporting a Store Manager in a supervisory capacity is preferred. Proven track record of driving sales results, managing inventory effectively, and developing high-performing retail teams.
Education
High school diploma or equivalent; additional retail management certification or training is a plus.
Workplace
The successful candidate will be located in Villefontaine, Auvergne-Rhône-Alpes, France, with easy access to Lyon.
Explore jobs in Auvergne-Rhône-Alpes or in France.
Benefits
Comprehensive employee benefits package emphasizing health, wellbeing, and professional development; company culture focused on loyalty, engagement, and sense of belonging.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Deputy Store Manager», «Retail Operations Supervisor», «Store Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.