- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger is seeking an Assistant Store Manager in Queenstown, New Zealand, to partner with the Store Manager in leading the team, driving sales and overseeing daily store operations. The role is hands-on on the shop floor and focuses on team development, a strong sales culture and exceptional customer experience; full-time.
Role & Responsibilities
- Help lead the team in partnership with the Store Manager, drive sales and bring energy to the store.
- Work hands-on on the shop floor, inspire the team and ensure customers have a positive experience.
- Support the Store Manager with daily store operations, including team leadership and creating a strong sales culture.
- Deliver an exceptional customer experience.
Qualifications
- Previous supervisory and/or management experience in customer service or retail apparel.
- Experience achieving KPIs, including sales and wage budgets, UPT, conversion rate, average transaction value, shrinkage and mystery shops.
- Excellent communication skills and extensive people management skills, with the confidence to recruit, mentor and motivate a team.
- Strong attention to detail and experience in stock management and visual merchandising.
- Entrepreneurial mindset and the ability to identify growth opportunities.
- Vibrant, energetic and authentic, with a positive attitude.
- Impeccable grooming and personal presentation.
Skills
Experience
Previous supervisory and/or management experience in customer service or retail apparel.
Workplace
This position is based in Queenstown, Otago, New Zealand.
Explore jobs in New Zealand.
Benefits
Clothing allowance; monthly bonus for achieving targets; employee discounts on Calvin Klein, Tommy Hilfiger and Van Heusen; recruitment referral bonus; access to an Employee Assistance Program; corporate discount with Medibank; free Headspace meditation app membership; annual flu shot voucher; training, development and career opportunities; paid parental leave as per company policy.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.