- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an Associate Store Manager to oversee retail store operations and support the Store Manager in driving sales performance, staff development, and operational excellence. The successful candidate will be responsible for generating sales and profit, maintaining brand standards, managing inventory and visual merchandising, supervising sales and support staff, and ensuring exemplary customer service across all store activities.
Role & Responsibilities
- Generate and maximize sales and profit while minimizing losses and maintaining impeccable store appearance and visual presentation
- Identify and implement business strategies and initiatives to achieve and exceed store performance goals
- Oversee and maintain elevated customer service standards consistent with brand expectations
- Communicate professionally with store associates and corporate support services (Human Resources, Loss Prevention, Operations, Merchandising)
- Represent the Tommy Hilfiger brand through personal and professional appearance and conduct
- Drive productivity and profitability through sales growth, staffing optimization, and inventory management
- Hire, train, motivate and supervise support management and sales staff with strong presentation and communication skills
- Develop associates' expertise across product knowledge, merchandising, operations, customer service and company growth opportunities
- Oversee execution of all merchandising directives, updates and markdowns in alignment with brand strategy
- Analyze business performance to identify top and slow-selling items and respond to merchandising needs
- Maintain store security, safety protocols and compliance with company policies and procedures
- Manage controllable expenses including payroll allocation and inventory shrinkage improvement programs
- Conduct store openings and closings and manage shift operations effectively
- Supervise the sales floor to ensure consistent customer and associate engagement
Qualifications
- Demonstrated supervisory or assistant management experience in retail
- Strong leadership and team-building capabilities
- Proficiency in retail operations, inventory management and visual merchandising
- Excellent communication and interpersonal skills
- Customer service excellence and ability to model brand standards
- Analytical and problem-solving abilities
Skills
Experience
Minimum 2–3 years of retail management or assistant management experience, preferably in a fast-paced specialty or lifestyle brand environment.
Education
High school diploma or equivalent; retail management certification or college coursework preferred.
Benefits
Medical insurance, vision insurance, dental insurance, life insurance, disability insurance, 401(k) retirement plan with above-market contribution, paid holidays and paid time off, flexible work schedules and seasonal hours, childcare and elder care services through Care.com, pet care services, adoption preparation support, tuition reimbursement for continued education, employee discount on company outlets and e-commerce sites.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Associate Store Manager», «Deputy Store Manager», «Store Operations Manager», «Retail Store Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.