- Location
- Manchester England UK
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an Assistant Store Manager for its Arndale Pop-Up location in Manchester. The successful candidate will lead store teams to drive sales, profit, and customer experience while maintaining visual merchandising standards and inspiring staff through passion for the brand. This role requires strong retail leadership, strategic thinking about business growth, and operational excellence across all store functions.
Role & Responsibilities
- Lead store teams to generate sales and profit while minimising losses and delivering exceptional customer experience
- Maintain visual merchandising standards across sales floor and back room in alignment with corporate directives
- Conduct daily and weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory
- Analyse store-level reports and develop action plans to drive business results and performance improvement
- Collaborate with visual merchandising team to ensure clear communication and strategic alignment between VM and store operations
- Assist with manpower planning, recruitment, interviewing, and hiring to build diverse, high-performing teams
- Partner with Store Manager to develop succession planning and build bench strength for key positions
- Clearly communicate store and individual sales goals, performance expectations, and results to all staff
- Participate in weekly management meetings and ensure alignment on strategic priorities
- Focus staff on relationship-building with internal and external customers to develop repeat business
- Monitor mystery shop results and drive continuous improvement in customer journey delivery
Qualifications
- Minimum 4 years progressive retail experience
- Minimum 2 years store management experience in service or retail industry
- Effective communication skills with ability to build relationships
- Strong people management and conflict resolution capabilities
- Demonstrated ability to provide constructive feedback that promotes positive behavioural change
- Ability to work effectively with change and adapt with pace
- Energetic presence on the shop floor with authentic engagement
Skills
Experience
Minimum 4 years of progressive retail experience, with at least 2 years in a store management capacity within the service or retail sector. Track record of building and leading high-performing teams and delivering strong financial results.
Workplace
This position is based in Manchester, England, UK.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Retail», «Store Operations Supervisor», «Assistant Store Director», «Deputy Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.