Tommy Hilfiger Assistant Store Manager

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Role & Responsibilities

• Support the Store Manager in leading the team, delivering exceptional customer service and achieving store targets; take charge of the store in the Store Manager’s absence.
• Welcome customers and coach the team in real time.
• Build strong knowledge of products and promotional offers to communicate their value and strengthen customer loyalty.
• Work with the Store Manager to uphold service standards and brand image.
• Maintain a customer-focused approach and stay alert to market and store trends.
• Lead merchandising implementation and use sales indicators to guide decisions on the shop floor.
• Ensure compliance with procedures, inventory controls and loss-prevention practices.
• Prepare schedules aligned with business needs and contribute to monitoring expenses and stock.
• Contribute to business planning and share customer feedback, opportunities and identified areas for improvement.
• Participate in recruiting and onboarding talent, succession planning and performance-related decisions.
• Motivate, coach and recognize the team to support performance and individual development.
• Model professionalism, respect and pride in the brand.
• Promote inclusion, collaboration and continuous learning.
• Support company initiatives and promote a culture of continuous improvement.

Qualifications

• At least 3 years of management experience in retail.
• Flexible availability to meet changing business needs.
• Strong communication skills to build trusting relationships with teams.
• Ability to coach colleagues and new team members.
• Ability to prioritize effectively, particularly during busy periods.
• Reliability in following through on commitments and meeting deadlines.
• Exemplary conduct, demonstrating the behaviors expected by the brand to the team every day.

Skills

Experience

At least 3 years of management experience in retail.

Benefits

A comprehensive package of benefits supporting employees’ health, personal fulfillment and well-being.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.