- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger is recruiting an Assistant Store Manager to lead retail operations at a flagship location. The role entails executing business strategies, driving daily sales performance, and cultivating a motivating team environment whilst upholding the brand's iconic standards. The successful candidate will serve as a key holder and leader on duty, overseeing opening and closing procedures, managing operational performance, coaching associates, and delivering an exceptional customer experience that strengthens brand loyalty.
Role & Responsibilities
- Deliver exceptional customer experiences by engaging warmly with shoppers, inspiring conversations that drive sales, and fostering brand affinity
- Lead store operations as a key holder, including opening and closing procedures, managing day-to-day performance metrics, and ensuring business objectives are met
- Coach, mentor, and motivate team members to maintain a high-functioning, inclusive work environment
- Process inventory, restock shelves, execute point-of-sale transactions, and manage administrative tasks on the sales floor
- Promote brand campaigns and product launches, ensuring consistent communication of the brand vision to customers
- Monitor and maintain brand standards across visual merchandising, store presentation, and customer interactions
- Resolve operational challenges proactively and support the Store Manager in driving overall store performance
Qualifications
- Previous experience as a retail Assistant Manager or in a comparable leadership role with key holder responsibilities
- Demonstrated expertise in customer service and ability to create memorable shopping experiences
- Strong leadership presence with the ability to lead by example and resolve issues proactively
- Excellent organizational and time-management skills
- Physical capability to walk, stand, bend, reach, and squat for extended periods; ability to carry up to 20 pounds
- Availability for flexible scheduling, including evenings, weekends, and holidays
- Genuine passion for the Tommy Hilfiger brand, its values, and lifestyle positioning
Skills
Experience
Previous retail management experience, ideally in an assistant manager or equivalent leadership position with key holder and opening/closing responsibilities. Demonstrated success in managing team performance, achieving sales targets, and maintaining operational standards in a fast-paced retail environment.
Education
High school diploma or equivalent; additional retail management training or certification is advantageous but not required.
Benefits
Flexible schedule including nights, weekends, and holidays; competitive pay; brand discount up to 75% off; training and career development opportunities; retirement savings plan (401k) with above-market contribution; comprehensive insurance (medical, vision, dental, life, disability); paid time off and company-paid holidays; seasonal hours; access to Care.com services for childcare, elder care, adoption, and pet care; tuition reimbursement for continued education; employee discount on company outlets and e-commerce sites.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Retail», «Assistant Store Director», «Store Operations Associate Manager», «Senior Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.