- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an Assistant Store Manager for its kids' retail location at Bicester Village, a premium outlet destination. This leadership role involves driving store sales and profitability while maintaining exceptional visual merchandising standards and delivering outstanding customer experiences. The successful candidate will lead and develop store teams, analyse performance metrics, manage inventory, and support recruitment initiatives in collaboration with the Store Manager.
Role & Responsibilities
- Lead store teams to generate sales and profit whilst minimising losses and creating exceptional customer experiences
- Ensure the store is visually distinctive and impeccably maintained in accordance with corporate merchandising directives
- Identify opportunities to grow the business and improve performance through cross-functional collaboration
- Complete daily and weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory
- Analyse store-level reports and develop action plans to improve operational and financial results
- Communicate sales performance, business drivers, and priorities to the Store Manager; develop weekly visual presentation action plans
- Support manpower planning, recruitment, interviewing, and hiring of store personnel with diverse backgrounds and perspectives
- Work with the Store Manager to build bench strength and develop successors for key positions
- Participate in weekly management meetings and staff communications; clearly communicate store and individual performance goals
- Focus staff on relationship-building with internal and external customers to develop a repeat customer base
- Partner with the visual merchandising team to ensure clear communication and understanding between VM and store operations
- Achieve exemplary mystery shop results and provide coaching that promotes positive behavioral change
Qualifications
- Minimum 4 years of progressive retail experience
- Minimum 2 years of store management experience in the service or retail sector
- Effective communication skills with the ability to build relationships with ease
- Strong people management capabilities with ability to resolve conflict and disagreements
- Confident in providing feedback that promotes positive behavioral change
- Team player who recognises and celebrates the contributions of others
- Adaptability and ability to work effectively with pace during periods of change
Skills
Experience
Minimum 4 years of progressive retail experience, with at least 2 years in a store management capacity within the service or retail industry. Leadership experience in a fast-paced retail environment is essential.
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Manager - Retail», «Store Operations Manager», «Retail Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.