Tommy Hilfiger Assistant Retail Manager

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks an Assistant Store Manager to deliver exceptional customer experiences, oversee operational functions, drive sales performance, and lead a motivated retail team. Reporting to the Store Manager, this key holder role involves executing business strategies, managing daily sales goals, coaching associates, and maintaining brand standards across opening and closing procedures.

Role & Responsibilities

• Lead and motivate the retail team to achieve daily sales goals and drive operational excellence
• Execute opening and closing procedures and manage key holder responsibilities for store security and compliance
• Deliver warm, engaging customer service interactions that inspire brand loyalty and sales conversion
• Coach and develop store associates through hands-on mentorship, performance management, and training
• Process inventory, restock shelves, manage cashiering, and execute merchandising tasks on the sales floor
• Communicate Tommy Hilfiger brand campaigns, product launches, and brand vision to customers and team members
• Maintain store standards, visual merchandising, and brand presentation across all departments
• Resolve operational challenges proactively and escalate issues to the Store Manager as needed

Qualifications

• Previous experience as a retail Assistant Manager or equivalent leadership role with key holder responsibilities
• Strong leadership presence with the ability to lead by example and manage through challenges
• Excellent customer service skills with the ability to inspire brand enthusiasm
• Proficiency in organization and time management across multiple operational priorities
• Ability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds

Skills

Experience

Previous retail leadership experience, preferably as an Assistant Manager or similar role with key holder responsibilities and store operations management

Education

High school diploma or equivalent required; retail management training or certification preferred

Benefits

Brand discount up to 75% off; competitive pay; retirement savings plan (401(k) with above-market contribution); comprehensive insurance coverage including medical, dental, vision, life and disability; paid time off and company-paid holidays; flexible work schedules and seasonal hours; wellbeing support programs and tools; Care.com services for childcare, elder care, adoption, and pet care; education assistance and tuition reimbursement

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.