- Location
- 80 Premium Outlets Blvd, suite 501 (View map)Merrimack, NH 03054USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an Assistant Manager to lead retail operations at its Merrimack, NH store. The successful candidate will execute business strategies, drive daily sales performance, and foster an inclusive team environment while delivering exceptional customer experiences. Reporting to the Store Manager, the Assistant Manager will oversee opening and closing procedures, manage inventory, coach associates, and serve as a brand ambassador promoting the brand's iconic American lifestyle positioning.
Role & Responsibilities
- Execute business strategies and drive daily sales goals to meet store performance targets
- Lead store operations including opening and closing procedures, cash handling, and day-to-day performance management
- Coach, develop, and motivate retail associates to deliver exceptional customer service and maintain brand standards
- Process new inventory, restock shelves, manage stock levels, and maintain visual merchandising standards
- Engage customers authentically to inspire sales, build brand affinity, and create memorable shopping experiences
- Support the Store Manager in maintaining a high-functioning, motivated team environment
- Resolve operational and customer-related issues proactively and manage challenges effectively
- Ensure compliance with brand standards and company policies across all store operations
- Perform key holder responsibilities including opening and closing duties as scheduled
Qualifications
- Previous retail leadership experience as an Assistant Manager or equivalent role with key holder responsibilities
- Strong leadership presence with ability to lead by example and manage through challenges
- Excellent customer service orientation and interpersonal communication skills
- Demonstrated organizational and time-management abilities
- Physical ability to walk, stand, bend, reach, and squat for prolonged periods
- Ability to lift and carry up to 20 pounds regularly
Skills
Experience
Previous experience as a retail Assistant Manager or in a similar leadership role with key holder responsibilities and demonstrable success in driving sales performance and managing retail teams.
Education
High school diploma or equivalent required; additional retail management certifications or training considered advantageous.
Workplace
The role is situated in Merrimack, New Hampshire, USA — conveniently close to Boston.
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Benefits
Brand discount up to 75% off; competitive pay; training and career development opportunities; 401(k) retirement savings plan with above-market contribution; comprehensive medical, vision, dental, and life insurance; disability insurance; company-paid holidays; paid time off; flexible work schedules; Care.com services for childcare, elder care, adoption preparation, and pet care with backup care reimbursement; tuition reimbursement for continued education; associate discounts at company outlets and e-commerce sites; access to wellbeing tools and programs.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Operations Lead», «Store Leadership Associate», «Deputy Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.