Tom Ford Counter Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Sep 22, 2026

About Tom Ford

Tom Ford stands as a modern icon of luxury, renowned for its cinematic glamour, impeccable tailoring, and uncompromising vision across fashion, beauty, eyewear, and accessories. As an employer, the house offers a refined, high-performance environment where creativity, commercial intelligence, and exacting standards converge. Employees are invited to contribute to a brand defined by sensual elegance, disciplined execution, and a distinctive global identity. With opportunities spanning design, retail, marketing, product development, and corporate functions, Tom Ford attracts professionals who value excellence, sophistication, and cultural relevance, while seeking to shape the future of contemporary luxury with confidence and precision.

Tom Ford Counter Manager position in Taipei. Lead sales team, drive business growth, and manage prestige beauty retail counter operations.

Role & Responsibilities

  • Lead, coach, and develop sales associates to achieve sales, customer service, and operational targets
  • Create and execute an agile business plan focused on strategic customer targeting and retention
  • Manage in-store events and customer relationship initiatives to drive engagement and revenue
  • Recruit and retain high-performing team members through effective leadership and performance management
  • Maintain high standards of customer service and handle complex customer situations with diplomacy and professionalism
  • Develop and manage financial plans, monitor budgets, and optimize resource allocation
  • Build and maintain extensive customer networks and cultivate relationships that drive repeat business
  • Ensure team compliance with company standards, policies, and procedures
  • Analyze business performance, consumer insights, and market dynamics to inform decision-making

Qualifications

  • Proven retail sales experience with demonstrated success in a fast-paced environment
  • Established team leadership experience with a track record of coaching and developing others
  • Strategic planning and business execution capability
  • Financial acumen and ability to develop and manage budgets
  • Excellent verbal and written communication skills with strong interpersonal abilities
  • Customer service expertise with the ability to win over clients and resolve difficult situations tactfully
  • High attention to detail, organizational skills, and ability to work both autonomously and collaboratively
  • Working knowledge of computerized systems including Microsoft Excel and email
  • Results-oriented mindset with drive to exceed objectives and standards

Skills

Team leadership and coaching Strategic business planning Customer relationship management Financial planning and budget management Microsoft Excel Point of sale systems Event management Sales performance management Customer service excellence

Experience

Minimum 2–3 years of retail sales experience, with proven team leadership in a luxury or prestige retail environment preferred. Experience in strategic planning, business management, and customer-focused sales execution is essential.

Education

Secondary education or equivalent; tertiary qualifications in business management, retail management, or related field are advantageous but not required.

Workplace

This position is based in Taipei, Taipei, Taiwan.

Culture

Tom Ford fosters a polished, high-performance culture shaped by bold creativity, meticulous craftsmanship, and an uncompromising eye for detail. As an employer, the brand values confidence, discretion, and collaboration, offering an environment where teams contribute to a sophisticated vision of modern luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tom Ford, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Beauty Counter Supervisor», «Retail Team Leader», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tom Ford

Tom Ford Counter Manager

Taipei, Taiwan

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