Tom Ford Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Tom Ford
Tom Ford stands as a modern icon of luxury, renowned for its cinematic glamour, impeccable tailoring, and uncompromising vision across fashion, beauty, eyewear, and accessories. As an employer, the house offers a refined, high-performance environment where creativity, commercial intelligence, and exacting standards converge. Employees are invited to contribute to a brand defined by sensual elegance, disciplined execution, and a distinctive global identity. With opportunities spanning design, retail, marketing, product development, and corporate functions, Tom Ford attracts professionals who value excellence, sophistication, and cultural relevance, while seeking to shape the future of contemporary luxury with confidence and precision.
Tom Ford Counter Manager, Dublin—Lead a sales team and drive commercial performance in prestige beauty retail.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events
- Manage customer relationship management programs and front-line marketing initiatives
- Build and maintain extensive informal networks to support business objectives
- Hold team members accountable while modeling team qualities such as respect, helpfulness, and cooperation
- Oversee financial planning and resource management for the counter
- Handle difficult customer service situations with diplomacy and tact
- Drive continuous improvement in service quality and operational efficiency
Qualifications
- Proven leadership and coaching experience in a fast-paced retail environment
- Retail sales experience with team leadership background
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources
- Working knowledge of computerised systems, email, and Microsoft Excel
- Exceptional verbal and written communication skills
- Strong interpersonal abilities and customer service orientation
- Results-oriented mindset with high drive to meet objectives
- Ability to recognise and address development needs in team members
Skills
Experience
Candidates should demonstrate proven leadership, coaching, and business management skills gained in a fast-paced retail environment. Experience in point-of-sale management, strategic planning, and team leadership is essential. The degree of experience required depends on business and store size.
Education
Not specified in source material.
Workplace
This position is based in Dublin, Dublin, Ireland.
Culture
Tom Ford fosters a polished, high-performance culture shaped by bold creativity, meticulous craftsmanship, and an uncompromising eye for detail. As an employer, the brand values confidence, discretion, and collaboration, offering an environment where teams contribute to a sophisticated vision of modern luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tom Ford, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Point of Sale Manager», «Retail Store Manager», «Beauty Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.