- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 13, 2026
About Tom Ford
Tom Ford stands as a modern icon of luxury, renowned for its cinematic glamour, impeccable tailoring, and uncompromising vision across fashion, beauty, eyewear, and accessories. As an employer, the house offers a refined, high-performance environment where creativity, commercial intelligence, and exacting standards converge. Employees are invited to contribute to a brand defined by sensual elegance, disciplined execution, and a distinctive global identity. With opportunities spanning design, retail, marketing, product development, and corporate functions, Tom Ford attracts professionals who value excellence, sophistication, and cultural relevance, while seeking to shape the future of contemporary luxury with confidence and precision.
The Beauty Advisor delivers welcoming, authentic and personalised service, works toward sales and customer service objectives, creates inspiring client experiences, and collaborates with the team to uphold store standards. This is a part-time position at ECI Serrano in Madrid.
Role & Responsibilities
- Provide welcoming, authentic and personalised service to clients, achieving sales and customer service objectives.
- Create a unique and inspiring in-store experience that helps clients discover what will inspire and delight them.
- Build collaborative working relationships with the team to ensure the store meets the Company’s high standards.
Qualifications
- Experience in point-of-sale retail or customer service is valued, preferably in cosmetics or fragrance.
- Demonstrated ability to provide inspiring, authentic and personalised customer service.
- Ability to work as part of a team and foster a positive working environment.
- Availability to work retail hours, including weekends.
- Experience handling cash registers or point-of-sale software and using Microsoft Office is preferred.
Skills
Workplace
The successful candidate will be located in Madrid, Madrid, Spain.
Benefits
The company offers career opportunities, training and development, and a competitive remuneration and benefits package.
Culture
Tom Ford fosters a polished, high-performance culture shaped by bold creativity, meticulous craftsmanship, and an uncompromising eye for detail. As an employer, the brand values confidence, discretion, and collaboration, offering an environment where teams contribute to a sophisticated vision of modern luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.