Tom Ford Account Executive

About Tom Ford

Tom Ford stands as a modern icon of luxury, renowned for its cinematic glamour, impeccable tailoring, and uncompromising vision across fashion, beauty, eyewear, and accessories. As an employer, the house offers a refined, high-performance environment where creativity, commercial intelligence, and exacting standards converge. Employees are invited to contribute to a brand defined by sensual elegance, disciplined execution, and a distinctive global identity. With opportunities spanning design, retail, marketing, product development, and corporate functions, Tom Ford attracts professionals who value excellence, sophistication, and cultural relevance, while seeking to shape the future of contemporary luxury with confidence and precision.

Role & Responsibilities

• Drive territory-wide sales growth and achieve monthly sell-through quotas established in collaboration with regional leadership
• Lead, motivate, and develop retail sales teams through regular in-store visits (minimum 90% field time), coaching, and performance monitoring
• Establish and track individual and store-level sales targets aligned with brand KPIs and productivity benchmarks
• Analyze point-of-sale performance trends by category and competitive position, identifying tactical and strategic opportunities for intervention
• Conduct monthly business reviews with retail partners and counter managers to establish objectives, review budgets, and anticipate upcoming needs
• Develop and execute customized action plans based on store-level and counter performance analysis relative to category benchmarks
• Plan and execute special events, seasonal promotions, and customer engagement activities in alignment with brand marketing calendars
• Communicate inventory opportunities and supply-chain gaps to commercial teams to strengthen in-store assortments
• Monitor competitive activity systematically on a monthly basis and report findings to regional management
• Execute talent acquisition, onboarding, and staffing processes in coordination with HR; manage personnel transfers and terminations through HR systems
• Oversee visual merchandising execution, staff presentation standards, fitting rooms, sampling protocols, and promotional signage across all assigned locations
• Collaborate with training and education teams to identify and deliver capability development for sales staff
• Develop co-marketing strategies and commercial models with retail partners, ensuring brand differentiation and productivity optimization across store doors
• Supervise incentive programs and compensation structures to maximize sales force motivation and performance
• Prepare and communicate monthly sales reports, competitive intelligence, and performance analyses to senior leadership

Qualifications

• 5+ years of demonstrated experience managing and developing retail sales teams
• Proven track record of managing remote retail locations and multi-counter operations
• Expertise in planning and executing point-of-sale strategies in department stores, plazas, and boutiques
• Experience in makeup, skincare, and fragrance categories in a luxury or prestige beauty environment
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and online platforms
• Strong administrative, analytical, and numerical capabilities
• Demonstrated leadership in customer service, communication, and client engagement
• Experience developing high-performing teams and executing talent management initiatives
• Proficiency in CRM systems and customer data management
• Knowledge of inventory management systems and processes
• Ability to lead cross-functional collaboration with training, marketing, commercial, and HR departments

Skills

Experience

5+ years of experience in retail sales management, with demonstrated success leading retail teams, managing multi-location operations, and executing point-of-sale strategies. Preferred experience in luxury or prestige beauty (makeup, skincare, fragrance) categories within department stores, plazas, or boutiques. Track record of achieving or exceeding sales targets through team leadership, strategic planning, and customer engagement.

Education

Secondary education required; bachelor's degree in business administration, marketing, or related field preferred.

Workplace

Culture

Tom Ford fosters a polished, high-performance culture shaped by bold creativity, meticulous craftsmanship, and an uncompromising eye for detail. As an employer, the brand values confidence, discretion, and collaboration, offering an environment where teams contribute to a sophisticated vision of modern luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.