Tissot Temporary Part‑Time Sales Assistant
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 11, 2026
About Tissot
Tissot is a Swiss watchmaker known for accessible luxury timepieces and technical innovation. The brand operates within The Swatch Group, a multinational watchmaking group; this vacancy is handled by The Swatch Group (Italia) S.p.A., the group's Italian subsidiary that supports brand retail, wholesale and after‑sales operations across Italy.
Tissot seeks a Temporary Part‑Time Sales Assistant in Florence: boutique retail role with The Swatch Group (Italia) S.p.A.
Role & Responsibilities
- Deliver exceptional client service and personalised sales advice in the Florence boutique, converting enquiries into sales while maintaining brand standards.
- Develop and maintain product knowledge for Tissot watch collections and related accessories to advise clients accurately on features, materials and after‑sales care.
- Operate the point‑of‑sale system, process transactions, handle cash and maintain accurate till reconciliations.
- Support visual merchandising and window displays to ensure product presentation aligns with corporate guidelines and local promotions.
- Manage stock movements, assist with inventory counts and maintain boutique housekeeping to minimise loss and ensure presentation standards.
- Participate in store events, launches and team meetings; support after‑sales follow‑up and clienteling activities to build repeat business.
Qualifications
- Previous retail experience, ideally in luxury goods, watches or jewellery, with demonstrable customer service ability.
- Excellent interpersonal skills and a polished, professional appearance appropriate to a luxury boutique environment.
- Availability to work a flexible schedule including weekends, evenings and public holidays as required by boutique operations.
- Legal right to work in Italy and fluency in spoken Italian preferred for client‑facing interactions (not explicitly stated in source).
- Attention to detail, reliability and a service‑oriented attitude.
Skills
Experience
Experience in retail sales is required; prior exposure to luxury or watch retail is strongly preferred. Candidates with 1+ years in boutique or high‑end retail environments will be advantaged.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail, sales or customer service is a plus.
Workplace
This position is based in Florence, Tuscany, Italy.
Culture
Tissot boutiques operate within a disciplined, client‑centric retail culture that values technical knowledge, precision and service excellence. As part of The Swatch Group, the brand offers a professional, team‑oriented environment with a focus on product education and career mobility across the group's maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Advisor», «Retail Sales Associate», «Client Advisor (Luxury Watches)», «Part‑Time Boutique Sales Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.