Tissot Spare Parts Supply Chain Specialist

About Tissot

Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.

Role & Responsibilities

• Analyze and validate the relevance of ERP-generated consumption forecasts and safety stock levels.
• Develop and adjust specific forecasts.
• Correct consumption history that is not representative to improve forecast reliability and stock parameters.
• Monitor supply in coordination with production divisions.
• Calculate requirements for “Last Buy” operations.
• Manage the introduction phases of new items (“Phase In”).
• Review customer requests, ensuring delivery consistency, prioritization of requirements and allocation of available quantities.
• Identify and implement alternative solutions when components are unavailable.
• Analyze the needs of assembly centers, including production orders and Kanban.
• Maintain and optimize item statuses, forecast parameters and safety stock levels.
• Manage part replacements and reference transitions.
• Produce and analyze reports and key performance indicators (KPIs), particularly those related to service levels at headquarters.
• Lead improvement projects related to Demand Planning, inventory management and Supply Chain.
• Address strategic matters in collaboration with management, Swatch Group and the relevant departments.
• Identify and implement actions required to achieve established objectives.
• Support partners.
• Assist service centers and respond to their requests to continuously improve service quality.

Qualifications

• Experience in Demand Planning, inventory management or demand forecasting; experience in the watchmaking or manufacturing industry is an asset.
• Knowledge of demand forecasting, inventory management and supply planning principles.
• Good knowledge of ERP systems, ideally SAP.
• Excellent command of Excel and confidence in data analysis and processing.
• Fluent French.
• Good command of professional English, spoken and written.
• Strong analytical and synthesis skills.
• Anticipatory mindset and results orientation.
• Rigour, organization and prioritization skills.
• Strong interpersonal skills and ability to collaborate with multiple stakeholders in an international environment.
• Proactive approach and ability to lead change.
• Ability to work autonomously while contributing effectively to a team.
• Ability to analyze complex situations, identify risks and propose pragmatic solutions.

Skills

Experience

Experience in Demand Planning, inventory management or demand forecasting; experience in the watchmaking or manufacturing industry is an asset.

Culture

Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.