Tissot Sales Associate

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Seniority Entry-Level
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Tissot Sales Associate — Westfield Sydney. Represent the Swiss brand at Tissot's Westfield Sydney boutique, delivering expert client service and driving sales.

Overview

Tissot is a Swiss watchmaker celebrated for its blend of traditional craftsmanship and technical innovation. As a heritage brand within The Swatch Group, Tissot is known for precision timepieces, high-profile sporting partnerships and a product range that spans classic mechanical watches to advanced tactile and solar-enabled models. The brand offers retail career paths that combine product expertise, client service and exposure to global luxury watchmaking standards.

Role & Responsibilities

  • Deliver exceptional, personalised customer service to a discerning clientele and build lasting client relationships through active clienteling and follow-up.
  • Achieve individual and store sales targets and KPIs through consultative selling and effective product positioning.
  • Demonstrate authoritative product knowledge across the Tissot collection, conveying technical features, materials and provenance with clarity.
  • Operate point-of-sale systems, process transactions, handle cash and reconcile sales accurately.
  • Maintain visual merchandising standards and ensure the boutique presentation reflects brand guidelines.
  • Manage stock reception, inventory control and basic store administration; coordinate repairs and warranty processes with after-sales teams as required.
  • Support in-store events, activations and team initiatives to maximise footfall and brand exposure.

Qualifications

  • Proven track record in retail sales, preferably within luxury watches, jewellery or premium fashion (1+ years preferred).
  • Strong interpersonal and communication skills with a customer-focused, professional demeanour.
  • Numerical accuracy and experience handling cash and POS transactions.
  • Availability to work retail hours including evenings, weekends and public holidays.
  • Attention to detail, polished presentation and pride in maintaining high boutique standards.

Skills

Clienteling Visual merchandising Cash handling and POS operation Upselling and consultative selling Inventory control and stock management

Experience

Preferably one or more years of direct retail experience in luxury watches, jewellery or premium fashion; candidates with strong customer-facing experience in high-end retail will be considered.

Education

Secondary education certificate; vocational training or short courses in retail, sales or luxury brand service are advantageous.

Workplace

This position is based in Sydney, New South Wales, Australia. Cerulean lists 105 open roles in Sydney, including 4 posted recently. The broader New South Wales area accounts for 113 active listings on Cerulean, 4 of which are new. In Australia as a whole, Cerulean currently features 184 open positions, with 6 posted this week.

Culture

Tissot combines the rigour of Swiss watchmaking with a dynamic retail culture that values product expertise, customer excellence and measurable performance. As part of The Swatch Group, the brand offers a professional environment where craftsmanship, innovation and sporting partnerships shape a highly visible retail presence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.