Tissot Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 12, 2026
About Tissot
Tissot is a Swiss watchmaker renowned for precision, technical innovation and accessible luxury. As a member of The Swatch Group, Tissot combines traditional Swiss craftsmanship with contemporary technology — from classic mechanical pieces to connected and solar-powered models — and operates a global retail network supporting boutique and department-store distribution.
Tissot Sales Associate (Montreal Eaton Centre) — join Tissot in Montreal to deliver exceptional client service and represent Swiss watchmaking excellence.
Role & Responsibilities
- Deliver attentive, bespoke client service to build long‑term relationships and convert foot traffic into sales.
- Demonstrate deep product knowledge of Tissot collections and communicate technical features and value to clients.
- Meet and exceed individual and store sales targets and KPIs through proactive selling and suggestive techniques.
- Operate point‑of‑sale systems, process transactions accurately and maintain client data in CRM where applicable.
- Ensure boutique presentation standards: merchandising, stock replenishment, visual displays and housekeeping.
- Actively engage in clienteling activities including follow‑ups, appointment bookings and after‑sales care.
- Support inventory control processes, incoming shipments, stock counts and loss‑prevention protocols.
- Work collaboratively with the store team and management on promotions, product launches and local initiatives.
Qualifications
- Proven client‑facing retail experience; 1+ year preferred—experience in watches, jewelry or luxury retail is an advantage.
- Strong interpersonal and communication skills with a commercial, service‑oriented mindset.
- Comfortable working a flexible retail schedule including evenings, weekends and peak holiday periods.
- Professional appearance and ability to represent a premium Swiss heritage brand with discretion and integrity.
- Basic numeracy and cash‑handling experience; familiarity with POS systems an asset.
- Bilingual French/English proficiency considered a strong asset in the Montreal market.
Experience
At least one year of customer‑facing retail or sales experience is preferred; prior experience in luxury watches, jewelry or premium accessories will be considered a strong plus.
Education
Secondary school diploma or equivalent; post‑secondary training in retail, hospitality, luxury goods or horology is advantageous.
Workplace
This position is based in Montreal, Quebec, Canada.
Culture
Tissot blends Swiss watchmaking heritage with a forward‑looking, innovation‑driven culture rooted in The Swatch Group. The workplace emphasizes craftsmanship, technical excellence and high standards of client service, fostering a collaborative retail environment where product expertise and personal initiative are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Watch Specialist», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.