Tissot Sales Assistant

About Tissot

Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.

Tissot seeks a Sales Assistant for its new boutique at Munich Airport, starting January 2027, on a full-time or part-time basis. The role covers expert customer advice, client-base development, CRM enquiries, local events, product presentation, stock management, complaints, cash-register oversight and administration.

Role & Responsibilities

• Provide expert advice to national and international customers purchasing Tissot watch collections.
• Proactively engage customers to create a positive shopping experience.
• Contribute to networking and to building and developing a local and international customer base.
• Process incoming customer enquiries efficiently and with a customer-focused approach using the CRM system.
• Participate in local customer events and act as an active brand ambassador for Tissot.
• Present products professionally in line with brand guidelines, ensure optimal stock allocation and maintain the stockroom.
• Handle complaints, operate and monitor the cash register system, and carry out administrative tasks.

Qualifications

• Completed vocational training in a commercial or technical field.
• Ideally, initial professional experience in high-end specialist retail.
• Good German and English skills; additional languages are an advantage.
• Polished personal presentation and enjoyment of working in a team.
• Strong interest in service-oriented work, technical understanding, and an affinity for the brand.

Skills

Experience

Ideally, initial professional experience in high-end specialist retail.

Education

Completed vocational training in a commercial or technical field.

Workplace

Benefits

30 days of annual leave, holiday and Christmas bonuses, occupational pension provision, employee discounts, JobRad, corporate fitness, individual development opportunities, independent work, personal onboarding, and a welcome day for new employees.

Culture

Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.