Tissot Sales Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Sep 17, 2026

About Tissot

Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.

Tissot Sales Advisor position at Munich Airport; full or part-time, beginning January 2027. Premium watch retail expertise required.

Role & Responsibilities

  • Deliver expert consultations on Tissot watch collections to national and international clientele, emphasizing premium quality and craftsmanship
  • Engage in proactive customer outreach to create positive, memorable shopping experiences within an airport retail environment
  • Build and develop local and international customer relationships through networking and relationship management initiatives
  • Manage all incoming customer inquiries and requests efficiently through CRM systems with customer-centric service delivery
  • Participate in local customer events and actively represent Tissot as a brand ambassador
  • Maintain professional product presentation according to brand guidelines and ensure optimal merchandise disposition and inventory control
  • Process customer complaints, oversee point-of-sale system operations, and execute administrative tasks including transaction documentation

Qualifications

  • Completed commercial or technical apprenticeship or equivalent qualification
  • Ideally possess professional experience in luxury retail or premium watch sales
  • Fluent in German and English; additional languages highly advantageous in an international airport setting
  • Polished personal presentation and appearance aligned with luxury brand standards
  • Strong service orientation and customer-focused mindset
  • Technical understanding of timepieces and genuine affinity for the Tissot brand
  • Team collaboration skills and independent work ethic

Skills

CRM system proficiency Point-of-sale (POS) system operation Customer relationship management Luxury product knowledge Inventory management Cash handling and financial transactions Multilingual communication Brand ambassadorship

Experience

Ideally possesses professional experience in premium retail environments, particularly within the luxury watch or selective retail sector. Experience in duty-free or airport retail settings is advantageous.

Education

Completed apprenticeship or qualification in commercial or technical disciplines.

Workplace

This position is based in Munich, Bavaria, Germany.

Benefits

30 days annual holiday; holiday and Christmas bonuses; occupational pension provision; employee merchandise discounts; Jobrad cycle scheme; corporate fitness facilities; comprehensive team environment and development opportunities; personal onboarding and welcome day for new employees.

Culture

Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Sales Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tissot

Tissot Sales Advisor

Munich, Germany

Continue to the application.