Tissot IT Support Technician Apprentice

Le Locle Neuchâtel Switzerland

Employment
Internship
Seniority
Intern
Posted
Oct 26, 2026

About Tissot

Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.

Tissot is seeking an IT support technician apprentice for an August 2027 start. The apprentice will help design, install and maintain IT systems and applications, configure equipment, support users and contribute to IT projects, documentation and procedures.

Role & Responsibilities

  • Participate in the design, installation, commissioning and maintenance of IT systems and applications.
  • Prepare, configure and connect IT equipment and associated software for individual workstations and network environments.
  • Contribute to IT projects and the development of solutions and tools that meet the company’s needs.
  • Provide user support, handle employee requests, and track them through the ticketing tool.
  • Provide first-level support through the IT hotline.
  • Update existing documentation and create guides and procedures for users and technical teams.

Qualifications

  • Have completed compulsory schooling.
  • Be motivated to learn and commit to both academic and professional development.
  • Be curious and enjoy working as part of a team.
  • Have a strong interest in technology and its development.
  • Have excellent analytical and critical-thinking abilities.
  • Have strong interpersonal skills and enjoy teamwork.
  • Be autonomous, thorough and precise in carrying out tasks.
  • Have a logical, methodical and solution-oriented approach.
  • French, spoken and written.
  • English at B1 level or equivalent to school level 2.

Skills

Analytical thinking Critical thinking Interpersonal skills Teamwork Autonomy Accuracy Logical thinking Methodical approach Solution orientation IT ticketing tool

Education

Completion of compulsory schooling.

Workplace

The successful candidate will be located in Le Locle, Neuchâtel, Switzerland.

The setting Neuchâtel

Explore jobs in Neuchâtel or in Switzerland.

Culture

Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Services Apprentice», «IT Systems Support Apprentice», «Information Technology Apprentice», «IT Operations Apprentice», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tissot

Tissot IT Support Technician Apprentice

Le Locle, Switzerland

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