Tissot IT Support Specialist
- Location
- Le LocleNeuchatelSwitzerland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- IT & Technology Systems
- Industry
- Fine Watches & Horology
- Posted
- Jul 8, 2026
About Tissot
Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.
IT Support Specialist role at Tissot in Le Locle, Switzerland. Join the renowned Swiss watchmaker's IT team.
Role & Responsibilities
- Provide first and second-level technical support to end-users across the organization
- Troubleshoot and resolve hardware and software issues
- Maintain and manage IT infrastructure and systems
- Document and track support tickets through resolution
- Collaborate with IT team members to implement solutions and improvements
- Support network connectivity and user access management
Qualifications
- Experience in IT support or technical support environments
- Knowledge of Windows and/or Mac operating systems
- Familiarity with networking concepts and protocols
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
Skills
Experience
Technical support experience in a corporate or enterprise IT environment is required; experience supporting global or multi-site organizations is preferred.
Education
Secondary education or equivalent; technical certifications such as CompTIA A+, Network+, or similar are advantageous.
Workplace
This position is based in Le Locle, Neuchatel, Switzerland.
Culture
Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Help Desk Support», «Technical Support Specialist», «IT Service Desk Analyst», «IT System Administrator», «Desktop Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.