Tissot Customer Care Specialist
Join Tissot in Le Locle as a Customer Care Specialist, providing exceptional service in a renowned Swiss watchmaking brand.
Overview
Tissot, a distinguished Swiss watchmaker, is renowned for its commitment to quality and reliability since 1853. As part of the Swatch Group, Tissot is celebrated for its innovative approach, blending tradition with cutting-edge technology to deliver exceptional timepieces worldwide.
Role & Responsibilities
- Provide exceptional customer service and support to clients.
- Handle customer inquiries and resolve issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to improve customer satisfaction.
- Ensure compliance with company policies and procedures.
Qualifications
- Proven experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to handle challenging situations with professionalism.
- Strong organizational skills and attention to detail.
- Proficiency in relevant computer applications.
Experience
Previous experience in a customer service role is required, ideally within the luxury or retail sector.
Workplace
The successful candidate will be located in Le Locle, Neuchâtel, Switzerland, with easy access to Neuchâtel. 26 luxury roles are listed in Le Locle on Cerulean. Across the Neuchâtel region, Cerulean lists 109 open positions — 3 listed in the past two days. Cerulean currently advertises 770 open roles in Switzerland, including 25 added in the last 48 hours.
Culture
Tissot fosters a culture of innovation and excellence, where employees are encouraged to uphold the brand's tradition of quality and reliability. The company values teamwork and a commitment to delivering outstanding customer experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.