- Location
- Geneva Geneva Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Oct 15, 2026
About Tissot
Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.
For the upcoming opening of Tissot’s new Geneva boutique, the Boutique Watchmaker will deliver in-store diagnostics and quick watch services, oversee after-sales repairs and component stock, and support the sales team and clients. The role also includes cash-register and boutique opening and closing, as well as event attendance.
Role & Responsibilities
- Diagnose watches brought to the boutique and perform quick services, including water-resistance checks and battery changes.
- Carry out immediate interventions at the point of sale, including bracelet adjustments and replacements.
- Provide technical support to the boutique sales team.
- Maintain watches held in stock.
- Manage the receipt and transfer of after-sales service items to service centres.
- Track repairs and communicate proactively with clients.
- Maintain technical equipment and manage component stock.
- Welcome, advise and assist clients when colleagues are absent or the boutique is busy.
- Open and close the cash register and boutique.
- Maintain an active presence at events.
Qualifications
- Open personality with excellent interpersonal skills.
- Flexibility, versatility and availability.
- Team spirit and a collaborative approach.
- Solutions-oriented mindset and strong customer-service focus.
- Organisational skills, rigour and precision.
- CFC qualification in watchmaking or experience as a boutique technician.
- Comfortable using IT tools.
- Good understanding of after-sales service processes and watchmaking quality standards.
- Fluency in French and English; any other language is an asset.
Skills
Education
CFC qualification in watchmaking, or experience as a boutique technician.
Workplace
This position is based in Geneva, Geneva, Switzerland.
Explore jobs in Geneva or in Switzerland.
Culture
Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Watchmaker», «Watch Repair Technician», «Watch Service Technician», «After-Sales Watch Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.