Tissot Boutique Manager

Employment
Full-Time
Seniority
Manager
Posted
Jun 5, 2026

About Tissot

Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.

Tissot seeks an experienced Boutique Manager to lead retail operations at its Singapore flagship boutique, driving sales and customer excellence.

Role & Responsibilities

  • Lead and motivate the boutique team to achieve sales targets and key performance indicators
  • Deliver exceptional customer service while educating clients about Tissot's heritage and watchmaking expertise
  • Manage boutique operations, including inventory management, visual merchandising, and compliance with brand standards
  • Build and maintain strong client relationships to foster loyalty and repeat business
  • Monitor financial performance, budgeting, and profitability of the boutique
  • Recruit, train, and develop boutique staff to ensure high levels of product knowledge and service quality
  • Collaborate with regional management and Swatch Group teams to implement brand strategies and promotional campaigns

Qualifications

  • Proven retail management experience, preferably in luxury goods or watches
  • Strong leadership and interpersonal skills
  • Demonstrated ability to drive sales and achieve business targets
  • Excellent knowledge of luxury retail operations and client relationship management
  • Fluency in English; additional languages an advantage

Skills

Retail operations management Sales leadership Inventory management Staff recruitment and training Customer relationship management Financial acumen Brand ambassador representation

Experience

Minimum 3–5 years of retail management experience in a luxury environment, with proven track record of achieving sales targets and leading teams.

Education

Secondary education required; retail management certification or equivalent qualification preferred.

Workplace

This position is based in Singapore, Central, Singapore.

Culture

Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tissot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Director», «Retail Branch Manager», «Watch Boutique Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tissot

Tissot Boutique Manager

Singapore, Singapore

Continue to the application.