Tissot Assistant Sales Manager

About Tissot

Tissot, founded in 1853 in Le Locle, Switzerland, is a distinguished Swiss watchmaker renowned for uniting traditional craftsmanship with accessible innovation. As part of the Swatch Group, the Maison offers employees the strength of a global luxury ecosystem while preserving a culture rooted in precision, authenticity, and entrepreneurial spirit. Tissot is celebrated for its pioneering materials, advanced movements, and longstanding role in international sports timekeeping. As an employer, it provides a dynamic environment where watchmaking expertise, digital excellence, retail sophistication, and brand storytelling converge, inviting talent to contribute to a heritage-driven company with a forward-looking, international outlook.

Role & Responsibilities

• Achieve wholesale sales objectives.
• Solicit, build and maintain strong business relationships and support contacts with dealers.
• Monitor Auto Replenishment (AR) to ensure all points of sale (POS) comply consistently with brand guidelines and stock allocation standards.
• Track AR performance across POS, identify gaps and drive corrective actions to meet brand requirements and maintain product availability.
• Collect payments within the specified timelines.
• Conduct inventory analysis every two weeks and maintain healthy stock levels.
• Place orders and manage replenishment for Tissot through Arkieva, ensuring accurate demand planning and timely stock fulfilment.
• Submit weekly and monthly progress reports on sales and retailer performance.
• Prepare and submit regular sales reports to the Brand Manager, ensuring accurate and timely performance tracking and insights.
• Consolidate and upload monthly store visit reports into Mystore, maintaining consistent and complete field activity documentation.
• Work closely with the marketing team on visual merchandising updates, GWP setups, merchandising refreshes, campaign rollouts and in-store sales activations to ensure consistent brand presentation and execution.
• Monitor and track press coverage and PR activities, reporting key updates to the Marketing Team and Brand Manager for timely communication and alignment.
• Coordinate with team members to improve the product environment at points of sale.
• Work with the marketing team to ensure POS locations are well maintained and consistently presented in line with the brand image.
• Ensure products are displayed in accordance with brand merchandising guidelines.
• Plan and implement training programmes and initiatives set by the Brand Manager.
• Ensure retail staff are certified through Tissot Academy and provide retailers with timely updates on brand information and training materials.
• Work with Customer Care Advisors (CCA) to manage repair and complaint cases, resolving customer queries efficiently and professionally.
• Undertake other responsibilities, projects and tasks assigned by the Sales Manager and/or Brand Manager in support of broader brand, commercial and operational objectives.

Qualifications

• Bachelor’s degree or diploma in Business Administration, Marketing, Sales, Retail Management or a related field; equivalent relevant experience may be considered.
• At least 5 years of sales experience, preferably in luxury retail, premium consumer goods, watches, jewellery or lifestyle brands.
• Experience managing dealer networks, retailer accounts and B2B sales channels.
• Hands-on experience in merchandising, stock management, sales reporting and payment collection.
• A proven track record of achieving sales targets, supporting product launches and maintaining strong brand visibility.

Skills

Experience

At least 5 years of sales experience; experience managing dealer networks, retailer accounts and B2B sales channels.

Education

Bachelor’s degree or diploma in Business Administration, Marketing, Sales, Retail Management or a related field; equivalent relevant experience may be considered.

Culture

Tissot fosters a workplace culture rooted in Swiss precision, innovation, and a deep respect for watchmaking heritage. As an employer, the brand encourages collaboration, craftsmanship, and continuous improvement, offering teams the opportunity to contribute to accessible yet high-quality timepieces with a global reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.