- Address
- 727 5th Avenue, New York, NY 10022 View map
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Watch Specialist represents Tiffany & Co. in client interactions, develops category-specific client relationships, drives sales, and mentors peers while delivering elevated service at The Landmark. This is a permanent role with flexibility to work days, nights, weekends, and holidays; pay is $22.19–$30.02, dependent on relevant skills and experience, plus eligibility for sales commission.
Role & Responsibilities
- Build client relationships to foster lifetime loyalty and spending.
- Consistently achieve or exceed monthly, quarterly, and annual store sales plans.
- Capture client data and enter it into the Landmark client book.
- Cultivate relationships with new and existing clients.
- Generate a significant portion of sales through repeat client business, with a specific focus on category sales.
- Drive business through key product pillars, with a specific focus on the specialist category.
- Prospect and develop external and existing category-specific clients.
- Maintain knowledge of competitors and market trends in the specialist category.
- Demonstrate understanding of Tiffany & Co.’s category-specific product offerings and partner regularly with Landmark Client Advisors to use that knowledge to close sales.
- Elevate the in-store experience by consistently creating memorable moments for every client.
- Represent Tiffany as a brand ambassador during every selling ceremony, demonstrating passion and the Tiffany Touch.
- Demonstrate the Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and align with Tiffany’s client experience vision.
- Optimize hospitality and store amenities to create distinctive experiences, apply best practices, and act on TEI performance and client feedback.
- Work with store leadership and cross-functional partners to maintain merchandise standards and provide day-to-day feedback and suggestions for growing the category.
- Mentor peers.
Qualifications
- Experience in retail, luxury retail, or relevant client-facing work, such as hospitality.
- Experience in a timepiece-specific or watches and jewelry retail business.
- Proven track record of achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States or the country where the position is based.
- A college or university degree is preferred.
- A Graduate Gemologist degree, previous Gemological Institute of America (GIA) coursework, or specialized certification in a relevant category is preferred.
- Proficiency in multiple languages is preferred.
Skills
Experience
Minimum 5 years
Education
A college or university degree is preferred. A Graduate Gemologist degree, previous Gemological Institute of America (GIA) coursework, or specialized certification in a relevant category is preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
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Benefits
Comprehensive benefits, including adoption and surrogacy assistance, parental leave, programs supporting mental, emotional, physical, and financial well-being, medical, dental, and vision insurance, 401(k) plans with company match, and paid time off. The role is also eligible for sales commission.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Sales Specialist», «Timepiece Specialist», «Watch Client Advisor», «Luxury Watch Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.