Tiffany & Co. Watch Development and Training Manager
Join Tiffany & Co. in Shanghai as a Watch Development and Training Manager, driving success in the luxury watch division.
Overview
Tiffany & Co., a renowned name in the luxury jewelry industry, is part of the LVMH conglomerate, known for its exquisite craftsmanship and timeless elegance. As an employer, Tiffany & Co. offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and creativity.
Role & Responsibilities
- Ensure smooth integration of watch collections into High Jewelry events, providing pre-event coaching and training to retail teams.
- Serve as a key contact and product expert during events, supporting sales teams and engaging with clients.
- Collaborate with event teams to ensure seamless integration of watch displays and messaging.
- Analyze event success factors and provide recommendations for improvements.
- Act as regional point of contact for high-end watch demands and sales, liaising with global and regional teams.
- Develop and implement a locally adapted learning strategy aligned with product launches and retail team knowledge levels.
- Create and deliver engaging training programs, utilizing various methods including workshops and on-the-job coaching.
- Monitor and evaluate training effectiveness, adjusting content and delivery as needed.
- Collaborate with global training teams to ensure consistency with brand standards.
- Work closely with the Watch Director and regional sales teams to achieve sales targets and brand objectives.
Qualifications
- Minimum of 7 to 10 years of experience in retail and sales support within the luxury watch or jewelry industry.
- Passion for horology and a strong understanding of the watch market.
- Proven ability to train and coach retail teams effectively.
- Excellent presentation and communication skills.
- Strong organizational and project management skills.
- Ability to travel within the region as needed.
- Proficiency in Microsoft Office Suite.
Skills
Experience
A minimum of 7 to 10 years in retail and sales support within the luxury watch or jewelry industry is required.
Workplace
The role is situated in Shanghai, Shanghai, China. There are currently 414 open positions in Shanghai on Cerulean, with 16 added recently. Within Shanghai, Cerulean currently features 440 open roles, including 17 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Culture
Tiffany & Co. is synonymous with luxury and sophistication, offering a workplace that values creativity, innovation, and excellence. Employees are encouraged to embrace an entrepreneurial spirit while upholding the brand's esteemed heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.