Tiffany & Co. Technical Manager, eCommerce
About Tiffany & Co.
Tiffany & Co., a renowned luxury jewelry brand, is a part of the prestigious LVMH Group, a global leader in luxury goods. Known for its timeless elegance and innovative craftsmanship, Tiffany & Co. offers a dynamic and inspiring work environment that fosters creativity and excellence.
Join Tiffany & Co. in New York as a Technical Manager, eCommerce. Lead Salesforce Commerce Cloud B2C initiatives in a dynamic luxury environment.
Role & Responsibilities
- Lead the technical implementation of Salesforce Commerce Cloud B2C features, modules, and integrations using SFRA best practices.
- Mentor and guide internal and external developers, enforce clean code standards, and drive code reviews.
- Design and validate solution architectures for eCommerce needs, ensuring scalability, maintainability, and performance.
- Collaborate with Product Managers and Architects on technical scoping and estimations, highlighting risks and dependencies.
- Translate functional requirements into technical designs, balancing configuration versus customization trade-offs.
- Manage integrations with systems such as OMS, PIM, CRM, ETL, SFMC, and PSP.
- Define and enforce a comprehensive testing strategy, including unit, integration, and regression testing.
- Ensure non-functional requirements such as security, caching, SEO metadata, and logging are consistently met.
- Collaborate with QA, UX, architecture, and infrastructure teams to ensure robust releases via CI/CD pipelines.
- Monitor Salesforce Commerce Cloud roadmap and releases, proposing improvements aligned with Tiffany's standards.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or related field
- 7+ years of experience developing on Salesforce Commerce Cloud B2C (SFRA)
- Proven experience leading technical teams or mentoring developers in an Agile/Scrum environment
- Strong knowledge of JavaScript (frontend & backend), Node.js, ISML, HTML, CSS
- Hands-on experience integrating third-party systems (OMS, PSP, CRM, SFMC, PIM)
- Excellent understanding of code quality, performance optimization, and caching strategies
- Strong communication skills; ability to translate technical topics to business stakeholders and vice versa
- Familiarity with Git-based workflows, CI/CD tools (GitLab CI, SonarQube, Jenkins, etc.), and environment management
- Experience working in distributed or hybrid teams (internal + vendor-based collaboration)
- Salesforce Commerce Cloud certifications (Developer, Architect)
Skills
Experience
Minimum of 7 years of experience developing on Salesforce Commerce Cloud B2C (SFRA) with proven leadership in technical teams.
Education
Bachelor’s degree in Computer Science, Software Engineering, or related field
Workplace
This position is based in New York, New York, USA.
Compensation
The hiring range for this position is $148,000 to $209,000, dependent upon candidates’ relevant skills and experience.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
Culture
Tiffany & Co. fosters a culture of innovation and excellence, encouraging its employees to push boundaries and achieve their full potential. As part of the LVMH Group, Tiffany & Co. offers a collaborative and dynamic work environment that values creativity, diversity, and professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.