Tiffany & Co. Tech User Experience Designer

About Tiffany & Co.

Tiffany & Co., a global leader in luxury jewelry and high‑jewelry, operates as part of the LVMH group. The maison combines storied craftsmanship and iconic design with ongoing investment in digital transformation, serving a global clientele through flagship stores and omnichannel experiences.

Role & Responsibilities

• Execute a user-centric UX strategy across Tiffany & Co.’s digital client development platforms, internal systems and mobile applications.
• Partner with cross-functional teams (IT, Digital, Retail, Product, Content) to align UX initiatives with business objectives and technical constraints.
• Advocate and embed human-centered design principles and UX best practices across digital ecosystems.
• Contribute to and maintain the Digital Design System; extend digital style guides to new platforms and ensure design consistency.
• Produce high-fidelity mockups, interactive prototypes and design deliverables to communicate concepts to stakeholders and development teams.
• Plan and facilitate UX workshops, design sprints and ideation sessions to drive alignment and co-creation.
• Lead qualitative research activities including usability studies, A/B testing and user interviews; translate insights into product improvements.
• Present UX strategies, research findings and design recommendations to executive leadership and key partners.
• Ensure adherence to Tiffany’s brand identity, digital accessibility standards (WCAG 2.2 AA) and platform guidelines.
• Collaborate closely with engineers and product teams to shepherd UX solutions through delivery in an Agile environment.

Qualifications

• Minimum 5 years of professional experience in UX design, product design or digital strategy, ideally in consumer-facing digital products.
• Proven experience managing, mentoring or leading UX/UI designers in a fast-paced environment.
• Deep expertise in user-centered design, UX research methodologies and design thinking.
• Strong knowledge of design deliverables and a solid understanding of front-end technologies and implementation constraints.
• Excellent communication, facilitation and stakeholder-management skills; comfortable presenting to senior leadership.
• Passion for luxury, digital innovation and crafting world-class customer experiences; ability to balance strategic thinking with hands-on execution in Agile teams.

Skills

Experience

At least 5 years of relevant UX/product design experience, including demonstrable delivery of UX for web and mobile products and experience mentoring or leading other designers.

Education

Bachelor’s degree or equivalent in Interaction Design, Human‑Computer Interaction, Product Design, Computer Science, or a related discipline preferred.

Workplace

Culture

Tiffany & Co. combines a heritage of craftsmanship with a forward-looking approach to design and client experience. The workplace emphasizes creativity, collaboration across global teams and high standards of aesthetic and service excellence while accelerating digital innovation within the LVMH ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.