Tiffany & Co. Team Manager
- Employment
- Permanent
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 25, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Team Manager role in Tampa, FL. Lead sales, operations, and client experience for a luxury jewelry boutique.
Role & Responsibilities
- Coach, guide, and support the sales and operations team to orchestrate exceptional client experiences and meet or exceed commercial and profitability targets
- Build a climate of service excellence and lead the team to deliver extraordinary client experiences in partnership with the Store Director
- Manage and motivate the team to consistently achieve or exceed store commercial targets and key performance indicators
- Drive client development activities among individual team members to cultivate new and existing client relationships
- Demonstrate passion and deliver Tiffany Touch moments to both team members and clients while managing client relationships personally
- Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are consistently delivered
- Lead, model, and coach based on client feedback to elevate the Tiffany Experience and optimize hospitality and store amenities
- Act on NPS performance and client feedback to drive continuous improvement in customer service
- Continuously train, coach, and provide qualitative feedback to improve team engagement and performance
- Attract, hire, and retain top talent while prioritizing diversity and cultivating inclusive environments
- Set and communicate clear, challenging goals aligned to strategic priorities and key results
- Ensure exceptional operational support to drive sales and service with focus on efficiency and best practices
- Manage efficient back-of-house operations and ensure compliance with all internal control procedures
- Assume boutique oversight when the Store Director is unavailable
Qualifications
- Minimum 3 years of retail or luxury retail store management experience, or equivalent customer-facing experience in hospitality
- Proven track record in sales generation and achieving commercial results
- Demonstrated ability to develop new opportunities and maintain client relationships while ensuring brand recognition and market penetration
- Flexibility to work non-traditional hours including days, nights, weekends, and holidays
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio), client tracking systems, and Point of Sales (POS) systems
- Flexibility to work across various roles based on business needs
- Authorization to work in the United States
Skills
Experience
Minimum 3 years of retail or luxury retail store management experience, or equivalent customer-facing background in hospitality. Proven success in sales generation, commercial achievement, and client relationship development within a luxury or high-service retail environment.
Education
College or university degree preferred.
Workplace
This position is based in Tampa, Florida, USA.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Assistant Store Manager», «Boutique Manager», «Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.