Tiffany & Co. Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 17, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Team Manager at Tiffany & Co. in St. Louis—lead sales and operations with luxury retail expertise and proven management experience.
Role & Responsibilities
- Manage and motivate the sales team to consistently achieve or exceed store sales targets and product category KPIs
- Demonstrate sales leadership by actively engaging on the sales floor and personally managing key client relationships
- Lead, model, and coach based on client feedback to elevate the Tiffany Experience Index (TEI)
- Provide management presence on the sales floor, ensuring Tiffany client experience expectations are delivered consistently
- Attract, recruit, and retain top talent through continuous training, coaching, and qualitative feedback
- Implement reward and recognition programs and performance management processes to improve team engagement
- Establish clear, challenging goals aligned with Strategic Priorities and Key Results
- Ensure exceptional operational support and manage back-of-house efficiency while maintaining consistency with established procedures
- Ensure full compliance with all internal control procedures
- Take action on TEI performance and client feedback to drive continuous service improvement
Qualifications
- Minimum 3 years of retail or luxury retail store management experience, or equivalent customer-facing experience in hospitality
- Proven track record in sales generation and management of sales results
- Demonstrated ability to develop new opportunities and maintain client relationships while building brand recognition
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio), client tracking systems, and Point of Sales (POS) systems
- Authorization to work in the United States
- College or university degree (preferred)
- Graduate gemologist degree or Gemological Institute of America (GIA) coursework (preferred)
Skills
Experience
Minimum 3 years of retail or luxury retail store management experience, or equivalent customer-facing experience in a hospitality environment. Proven track record in achieving and exceeding sales targets and managing high-performing teams.
Education
College or university degree is preferred. Graduate gemologist degree or Gemological Institute of America (GIA) coursework is preferred but not required.
Workplace
The role is situated in St. Louis, Missouri, USA.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Operations Manager», «Assistant Store Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.