Tiffany & Co. Team Manager
About Tiffany & Co.
Tiffany & Co. is an iconic luxury jeweller renowned for its craftsmanship, design and elevated client service. As part of LVMH's Watches & Jewellery division, Tiffany blends American heritage with the global resources of a leading luxury group, offering employees opportunities to develop expertise in high-end retail, client relations and brand stewardship.
Tiffany & Co. Team Manager in Las Vegas — lead boutique sales and operations, develop client relationships and deliver exceptional luxury service.
Role & Responsibilities
- Lead, coach and develop sales, operations and security team members to deliver exceptional client experiences and achieve commercial targets.
- Assume store oversight in the absence of the Store Director, maintaining service standards and operational continuity.
- Drive sales performance through client development, targeted selling by product pillar, and achievement of relevant KPIs.
- Ensure excellence in hospitality and front-of-house presentation, using client feedback and NPS to elevate the Tiffany experience.
- Recruit, retain and develop talent; set clear goals, provide regular performance feedback and leverage training to grow individual and team capability.
- Champion operational efficiency and compliance with internal control procedures, managing back-of-house operations and identifying process improvements.
Qualifications
- Minimum of 3 years of retail or luxury retail store management or equivalent customer-facing leadership experience (hospitality acceptable).
- Proven track record of generating sales and meeting commercial objectives.
- Authorization to work in the United States.
- Flexibility to work non-traditional hours including evenings, weekends and holidays; willingness to perform varied roles across sales and operations.
- Proficiency with Microsoft Word, Excel, Outlook, Visio, PowerPoint, client tracking systems and Point of Sale (POS) systems.
Skills
Experience
At least 3 years of progressive retail or luxury retail store management experience with demonstrable success in sales generation, team leadership, talent development and operations management. Experience in luxury or hospitality environments preferred.
Education
College or university degree preferred but not required.
Workplace
This position is based in Las Vegas, Nevada, USA.
Compensation
The base compensation for this position ranges from USD 85,000 to USD 120,000 per annum.
Culture
Tiffany & Co. fosters a culture rooted in craftsmanship, exceptional client service and attention to detail. As part of LVMH, the brand emphasizes entrepreneurship, creativity and continuous development, while promoting inclusivity and high-performance teamwork in its boutiques.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Store Team Manager», «Assistant Store Director», «Client Experience Manager», «Boutique Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.