Tiffany & Co. Team Manager

Location
Employment Full-time
Seniority Manager
Compensation $85,000–120,000/year
Posted ✦ Today
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Tiffany & Co. Team Manager in Las Vegas — lead boutique sales and operations, develop client relationships and deliver exceptional luxury service.

Overview

Tiffany & Co. is an iconic luxury jeweller renowned for its craftsmanship, design and elevated client service. As part of LVMH's Watches & Jewellery division, Tiffany blends American heritage with the global resources of a leading luxury group, offering employees opportunities to develop expertise in high-end retail, client relations and brand stewardship.

Role & Responsibilities

  • Lead, coach and develop sales, operations and security team members to deliver exceptional client experiences and achieve commercial targets.
  • Assume store oversight in the absence of the Store Director, maintaining service standards and operational continuity.
  • Drive sales performance through client development, targeted selling by product pillar, and achievement of relevant KPIs.
  • Ensure excellence in hospitality and front-of-house presentation, using client feedback and NPS to elevate the Tiffany experience.
  • Recruit, retain and develop talent; set clear goals, provide regular performance feedback and leverage training to grow individual and team capability.
  • Champion operational efficiency and compliance with internal control procedures, managing back-of-house operations and identifying process improvements.

Qualifications

  • Minimum of 3 years of retail or luxury retail store management or equivalent customer-facing leadership experience (hospitality acceptable).
  • Proven track record of generating sales and meeting commercial objectives.
  • Authorization to work in the United States.
  • Flexibility to work non-traditional hours including evenings, weekends and holidays; willingness to perform varied roles across sales and operations.
  • Proficiency with Microsoft Word, Excel, Outlook, Visio, PowerPoint, client tracking systems and Point of Sale (POS) systems.

Skills

Microsoft Word Microsoft Excel Microsoft Outlook Visio PowerPoint Client tracking systems Point of Sale (POS) system Sales leadership and commercial acumen Coaching and talent development Client relationship management Operational excellence and compliance NPS and customer feedback analysis

Experience

At least 3 years of progressive retail or luxury retail store management experience with demonstrable success in sales generation, team leadership, talent development and operations management. Experience in luxury or hospitality environments preferred.

Education

College or university degree preferred but not required.

Workplace

This position is based in Las Vegas, Nevada, USA. Cerulean lists 140 open roles in Las Vegas, including 5 posted recently. In USA as a whole, Cerulean currently features 2.186 open positions, with 70 posted this week.

Compensation

The base compensation for this position ranges from USD 85,000 to USD 120,000 per annum.

Culture

Tiffany & Co. fosters a culture rooted in craftsmanship, exceptional client service and attention to detail. As part of LVMH, the brand emphasizes entrepreneurship, creativity and continuous development, while promoting inclusivity and high-performance teamwork in its boutiques.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.