Tiffany & Co. Team Manager
- Location
- King of PrussiaPennsylvaniaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 5, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Team Manager at Tiffany & Co. in King of Prussia, Pennsylvania. Lead retail operations, drive sales, and coach a dynamic luxury team.
Role & Responsibilities
- Coach, guide, and support the sales and operations team to orchestrate client experiences that meet or exceed commercial and profitability targets
- Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are consistently delivered
- Manage and motivate the team to achieve or exceed store commercial targets and key product pillar KPIs
- Drive client development activities and cultivate new and existing client relationships personally
- Assume oversight of the store when the Director is not present and serve as the guest experience manager
- Continuously train, coach, and provide qualitative feedback to improve team engagement and performance
- Lead by example, embodying LVMH values of entrepreneurial spirit, creativity, innovation, and delivery of excellence
- Ensure compliance with all internal control procedures and operational best practices
- Act on Net Promoter Score performance and client feedback to elevate the Tiffany experience
- Champion operational efficiency and effectiveness, identifying and executing continuous improvements
Qualifications
- Minimum 3 years of retail or luxury retail store management experience, or relevant customer-related experience in hospitality
- Proven track record in sales generation and managing the achievement of commercial results
- Demonstrated ability to develop new opportunities and maintain client relationships while ensuring brand recognition and market penetration
- Strong leadership with ability to build relationships with internal and external clients
- Proficiency with Microsoft Office (Word, Excel, Outlook, Visio, PowerPoint), client tracking systems, and Point of Sale (POS) systems
- Authorization to work in the United States
Skills
Experience
Minimum 3 years of retail or luxury retail store management experience, or equivalent customer-related experience in hospitality or luxury service environments. A proven track record in sales generation and achieving commercial targets is essential. Demonstrated capability in developing new client opportunities, maintaining existing relationships, and ensuring brand recognition and market penetration are required.
Education
College or university degree is desired but not required.
Workplace
This position is based in King of Prussia, Pennsylvania, USA, within easy reach of Philadelphia.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Assistant Store Manager», «Operations Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.