Tiffany & Co. Team Manager
Join Tiffany & Co. in Geneva as a Team Manager. Lead retail excellence and client experience in a luxury environment. Apply now!
Overview
Tiffany & Co., a renowned name in luxury, is part of the LVMH Group. Known for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers a unique workplace where employees are encouraged to uphold the brand's legacy of excellence and innovation. The company is committed to sustainability and creating an environment that fosters professional growth and rewards outstanding service.
Role & Responsibilities
- Execute exceptional retail performance to ensure sales and service, including implementing sales strategies and reinforcing business needs and KPIs.
- Ensure operational excellence by managing stock quality and quantity, understanding compliance, and supporting back-of-house operations.
- Foster team spirit through collaboration, trust, and professionalism, conducting daily coaching sessions and briefings.
- Elevate the in-store client experience by ensuring luxury presentation, behavior, and hospitality, and addressing customer issues.
- Develop client relationships to drive loyalty and spend, cultivating new and existing customer bases and participating in events.
Qualifications
- Previous experience in retail or luxury retail, or relevant customer-related experience such as luxury hospitality.
- Experience in people management, sales generation, and achieving sales results.
- Flexibility to work in various roles based on business needs, including sales floor and operations.
- Willingness to work non-traditional hours, including evenings, weekends, and holidays.
- Excellent verbal and written communication skills, with strong interpersonal skills and positive leadership models.
Skills
Experience
Minimum 3 years of experience in retail or luxury retail, or relevant customer-related experience.
Workplace
The successful candidate will be located in Geneva, Geneva, Switzerland. 393 luxury roles are listed in Geneva on Cerulean, 8 posted in the last 48 hours. Across the Geneva region, Cerulean lists 479 open positions — 13 listed in the past two days. Cerulean currently advertises 770 open roles in Switzerland, including 25 added in the last 48 hours.
Culture
Tiffany & Co. fosters a culture of passion, collaboration, and innovation. Employees are part of a legacy of luxury and are encouraged to deliver exceptional service and uphold the brand's values of excellence and sustainability. The company values continuous learning and development, offering training opportunities to enhance skills and career growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.