Tiffany & Co. Team Manager
Join Tiffany & Co. in Chatswood, Australia, as a Team Manager. Lead a dynamic team, exceed sales targets, and deliver exceptional customer service in a luxury retail environment.
Overview
Tiffany & Co., a distinguished name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs that have defined style and celebrated love stories worldwide. As part of the LVMH Group, Tiffany & Co. upholds the highest standards of quality across its nearly 300 global stores, offering unparalleled career opportunities within the luxury sector.
Role & Responsibilities
- Ensure the store exceeds sales and profitability targets while delivering exceptional customer service.
- Lead, develop, and support staff to achieve individual sales plans with a focus on client development.
- Build and nurture relationships with internal and external clients through meaningful commercial outreach.
- Support the Store Director in organizing and hosting client events.
- Create exceptional client experiences, consistently going above and beyond.
- Become an expert on product and sales training modules.
- Assist in supervising, developing, and training designated staff and supervisors.
- Assist with recruitment and onboarding of new employees.
- Perform key-holder responsibilities, including opening and closing the store.
Qualifications
- Minimum three years of supervisory or management experience.
- Sound sales experience in retail or related customer service fields such as hospitality or events.
- Proven experience in sales generation and managing sales results.
- Experience working towards targets and KPIs.
- Event organization experience is advantageous.
- Ability to inspire trust, integrity, fairness, and professionalism with clients and staff.
Skills
Experience
Minimum three years of supervisory or management experience in retail or a related customer service field.
Workplace
This position is based in Chatswood, New South Wales, Australia, within easy reach of Sydney. Cerulean lists 4 open roles in Chatswood. The broader New South Wales area accounts for 112 active listings on Cerulean, 3 of which are new. In Australia as a whole, Cerulean currently features 188 open positions, with 7 posted this week.
Benefits
Generous salary and bonus incentives, employee discounts, and milestone gifts. A high-performing, dynamic team environment with a focus on wellbeing, innovation, and growth. Endless career opportunities within LVMH, along with continuous training and up-skilling opportunities.
Culture
Tiffany & Co. fosters a culture centered on wellbeing, innovation, and growth, supported by a high-performing, caring, and dynamic team. As part of the LVMH Group, employees benefit from extensive career development opportunities and mentorship from experienced management.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.