Tiffany & Co. Team Manager
- Location
- Boca RatonFloridaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 18, 2026
About Tiffany & Co.
Tiffany & Co., part of the LVMH group, is an iconic American maison renowned for its high‑end jewellery and cultivated client experience. As an LVMH brand, Tiffany combines heritage craftsmanship and contemporary retail excellence, offering career opportunities across sales, operations and client development within a global luxury network.
Tiffany & Co. seeks a Team Manager in Boca Raton, USA to lead store sales, operations and guest experience.
Role & Responsibilities
- Support the Store Director in leading sales, operations and security teams and assume oversight of the store in the Director’s absence.
- Coach, mentor and motivate the sales and operations teams to achieve or exceed commercial targets, product category goals and KPIs.
- Deliver and model exceptional client service (“Tiffany Touch”), manage key client relationships directly and drive client development activities.
- Provide visible management presence on the sales floor, act on NPS and client feedback to continuously elevate the customer experience.
- Ensure operational excellence: manage back‑of‑house efficiency, enforce internal control procedures, and identify process improvements.
Qualifications
- Minimum of 3 years of retail or luxury retail store management experience or equivalent customer‑facing leadership (e.g., hospitality).
- Proven track record of sales generation and meeting commercial objectives.
- Authorization to work in the United States.
- Flexibility to work non‑traditional hours, including evenings, weekends and holidays.
- Proficiency with Microsoft Office (Word, Excel, Outlook, Visio, PowerPoint), client tracking systems and Point of Sales (POS) systems.
- College/university degree preferred.
Skills
Experience
Minimum of 3 years in retail or luxury retail store management or relevant customer‑facing leadership; demonstrated success in driving sales, developing client relationships and managing store operations.
Education
College/university degree preferred.
Workplace
The successful candidate will be located in Boca Raton, Florida, USA, with easy access to Miami.
Culture
Tiffany & Co. emphasizes a client‑centric, team‑driven culture where people development and service excellence are paramount. As part of LVMH, the brand values creativity, entrepreneurial thinking and continuous improvement while prioritizing inclusion and leadership development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Team Leader», «Client Experience Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.