Tiffany & Co. Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 9, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Store Manager position in Nice, France. Lead sales, operations, and team development in a luxury retail environment.
Role & Responsibilities
- Lead, develop, and support the sales, operations, and security team to meet or exceed sales targets and elevate the in-store Tiffany experience
- Deepen client relationships to achieve sales plans and drive lifetime loyalty and spending; manage and motivate the team to consistently achieve or exceed monthly, quarterly, and annual sales objectives
- Demonstrate active sales leadership on the sales floor while managing key client relationships personally and driving business through key product pillars
- Elevate the in-store experience by consistently delivering memorable moments and acting as the Guest Experience Manager presence on the floor
- Lead, model, and coach based on Voice of Client survey feedback; ensure Tiffany client experience expectations are delivered at all times
- Optimize hospitality and store amenities to create unique experiences; take action on performance and client feedback to improve customer service
- Ensure exceptional operational support to drive sales and service; manage efficient back-of-house operations and ensure consistency with established procedures
- Identify and execute operational efficiencies and best practices; ensure compliance with all internal control procedures
- Partner with the Operations Team to reallocate resources to sales and clienteling activities
- Hire, develop, and nurture talent to ensure a winning team and create a best-in-class service and selling organization
- Partner with line management and Human Resources to develop and execute individual development plans for each employee
- Continuously train, coach, and provide qualitative feedback; utilize reward, recognition, and performance management processes to improve team engagement and performance
- Network and recruit to build a pipeline of diverse, multilingual, highly skilled talent
Qualifications
- Minimum 8 years of previous retail or luxury retail store management experience, or relevant customer-related experience (e.g., hospitality)
- Proven track record in sales generation and managing the achievement of sales results
- Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and market penetration
- Proficiency with Microsoft Office applications including Word, Excel, Outlook, Visio, and Power Point
- Experience with client tracking systems and Point of Sale (POS) systems
- Authorization to work in France
- Some familiarity with jewelry, watches, clocks, and silver products is preferred
Skills
Experience
Minimum 8–10 years of progressive retail or luxury retail store management experience, or equivalent customer-facing experience in hospitality or related fields. Proven track record in driving sales generation, achieving sales targets, developing new business opportunities, and maintaining strong client relationships in a luxury retail environment.
Education
Not specified; secondary or post-secondary education expected in a retail or hospitality management context.
Workplace
This position is based in Nice, Provence-Alpes-Côte d'Azur, France.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager», «Sales Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.