Tiffany & Co. Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 27, 2026
About Tiffany & Co.
Tiffany & Co. is a globally recognised luxury jewellery maison known for its diamonds, high-jewelry and iconic design language. Now part of the LVMH group, the brand combines American heritage with European luxury maison standards and operates an international network of boutiques focused on craftsmanship, client service and curated retail experiences.
Tiffany & Co. seeks a Store Manager in Guangzhou (Yuexiu District) to lead boutique sales, operations and team development.
Role & Responsibilities
- Lead and coach the entire commercial team to execute the sales strategy, set and achieve sales targets, and develop sales methodology and forecasting.
- Provide visible sales leadership on the selling floor; recruit, evaluate, train, schedule and discipline staff in accordance with company policies.
- Design and implement in-store events, incentives and action plans to build local clientele and drive product-category growth.
- Manage inventory accuracy, shrink control and merchandise assortment; collaborate with merchandising to optimise stock mix and presentation.
- Oversee all store operations including billing, daily reconciliation, bank statements, cost control, security and adherence to internal procedures.
- Drive superior customer service and CRM practices (including COMPASS) to enhance VIP relationships, loyalty and repeat purchases.
- Produce monthly qualitative and quantitative business reports and ensure correct use of staffing plans and retail systems (GE, POS).
- Act as a cross-functional partner with sales, retail operations, marketing, merchandising, HR, training, finance and operations to ensure flawless retail execution.
Qualifications
- Minimum 10 years retail management experience; luxury brand experience strongly preferred.
- Bachelor's degree preferred.
- Proven P&L management experience with strong commercial acumen.
- Demonstrated team-building, leadership and people development capabilities.
- Excellent interpersonal, communication, organisational and visual merchandising skills.
- Fluent in written and spoken English and Chinese.
- Ability to work under pressure and willingness to travel for business.
Skills
Experience
Minimum 10 years of progressive retail management experience, preferably within a luxury or high-jewelry brand. Demonstrable track record of delivering sales targets, managing P&L and developing high-performing teams.
Education
Bachelor's degree preferred.
Workplace
The successful candidate will be located in Guangzhou, Guangdong, China.
Culture
Tiffany & Co. emphasises craftsmanship, elevated client service and meticulous retail presentation. The workplace culture balances heritage-driven standards with collaborative, cross-functional teamwork and a strong focus on talent development and mentorship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Flagship Store Manager», «Retail Operations Manager», «Boutique Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.